A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Veterinary Receptionist/ Customer Service Representative/ CSR San Bruno Pet Hospital - 5.0 San Bruno, CA Job Details Part-time | Full-time $24 - $27 an hour 1 day ago Benefits Continuing education credits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Retirement plan Qualifications Customer communication Teamwork Animal hospital experience Medical documentation Multilingual High school diploma or GED Animal handling Empathy Medical receptionist Office phone management Full Job Description Veterinary Receptionist / Customer Service Representative (CSR) San Bruno Pet Hospital -
San Bruno, CA Job Types:
Full-time, Part-time Salary:
$25.00 - $27.00 per hour
Experience:
1 year (Required)
Education:
High school or equivalent (Preferred) About Us San Bruno Pet Hospital is a busy, paperless small animal hospital committed to providing top-quality veterinary care and outstanding client service. We're a team that works hard, laughs a lot, and thrives on collaboration, with regular team-building meetings and a truly supportive culture. At San Bruno Pet Hospital, we are committed to our employees' growth and professional development. We've proudly served our community with excellent veterinary care since 1947 as a privately owned, mid-sized, non-corporate practice. We work hard, laugh often, and truly enjoy what we do. We're committed to providing the best possible care to our patients and clients, and we support our team with regular team-building meetings and a positive workplace culture.
Learn more about us online:
We are currently hiring a Veterinary Receptionist / Customer Service Representative (CSR) to be the welcoming face and voice of our hospital. If you have veterinary experience and a passion for customer care, we'd love to hear from you. Responsibilities Greet clients and pets warmly and professionally Answer multi-line phones, respond to emails and text messages Schedule appointments with accuracy and efficiency Work with a paperless medical records system (computer proficiency is key) Maintain a clean, organized reception area Support the veterinary team with a positive and helpful attitude Collect payments from clients after their pet's services have been rendered. Deliver excellent customer service to a diverse range of clients Qualifications 1+ year of experience in a veterinary setting (Preferred) Strong multitasking skills in a fast-paced environment Friendly, articulate, empathetic communicator Comfortable using modern technology and learning new software Bilingual/multilingual skills are a plus High school diploma or equivalent required ; college degree preferred What We Offer Competitive hourly pay: $25-$27 per hour Health, dental, and vision insurance with Kaiser Permanente 401K with employer match Employee discounts Paid vacation Staff performance bonuses A positive, team-oriented work environment Schedule We are open Monday through Saturday , and offer both full-time and part-time roles. Scheduling flexibility available. To Apply Please submit your resume , original cover letter , and references via Indeed. We can't wait to welcome another passionate team member to our San Bruno Pet Hospital family! Connect with us on social media:
Instagram:
@sanbrunopethospital
Facebook:
facebook.com/
SanBrunoPet Pay:
$24.00 - $27.00 per hour
Benefits:
401(k) Continuing education credits Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance
