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Customer Support
Customer Service Representative
Carrier Mills, IL
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About Us SouthEastern Illinois Electric Cooperative, Inc. (SEIEC) is a member-owned, not-for-profit, electric distribution Cooperative headquartered in Carrier Mills, Illinois. SEIEC provides service to 10 counties in southeastern Illinois serving over 24,000 accounts.
POSITION
SouthEastern Illinois Electric Cooperative (SEIEC), located at 100 Cooperative Way, Carrier Mills, IL, is seeking qualified candidates to fill a Customer Service Representative (CSR) position. The Customer Service Representative's responsibilities include, but are not limited to, answering phone calls, taking payments, creating service orders and responding promptly and accurately to member inquires.
QUALIFICATIONS AND COMPETENCIES
Minimum qualification is an Associate's Degree
Strong Microsoft Office skills including, Word, Excel and Outlook
Effective written and verbal communication skills
Ability to work independently, as well as on a team
Must possess a valid driver's license
BENEFITS
Health Insurance
Group Term Life Insurance
401k Matching
Defined Benefit Retirement Plan
Flexible Spending Account
Paid Time Off Includes Vacation, Sick Time and Family Sick Time
Eleven Paid Holidays
AirEvac Membership
Gym Membership -
Conditional SALARY:
Hourly Wage - $31.62 To apply for this position, please send a resume with at least 3 professional references or letters of recommendation by October 9, 2026 to: Stefanie Tripp, P.O. Box 1001, Carrier Mills, IL 62917. Questions may be addressed to
Email:
stefanietripp@seiec.com.
An Equal Opportunity Employer Pay:
$31.62 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance