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Customer Support
Customer Service Representative
La Salle, IL

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XPO

Customer Service Representative (Part-Time) - Afternoon Shift

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Job Description

Customer Service Representative (Part-Time)

  • Afternoon Shift
  • Full Time
    XPO
  • La Salle, IL Posted on 09/22/26 (
Ref:

ILi3yQqz8f-389847-en_US)

What you'll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:
  • 2 years of customer service experience
  • Strongputer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
  • Transportation experience
  • Excellent verbal and writtenmunication skills
  • About the Customer Service Representative job
Pay, benefits and more:

Expected pay range: $23.57 to $27.06 per hour. Pay is on an annual step progression. Actualpensation may vary due to factors such as experience and skill set.

Shift:

4:00 p.m. to 9:00 p.m.

Competitive andprehensive benefits options available for those scled to work 30 hours or more/week

What you'll do on a typical day:
  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:

Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integratedwork of people, technology and physical assets. At XPO, we look for employees who like a challenge and canmunicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement .

Benefits

  • Dental Insurance