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LIV Clinic Management LLC

Client Specialist

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Job Description

Duties and Responsibilities:
Greet and interact with clients and visitors in a friendly and professional manner. Check clients in and out, ensure all paperwork is completed correctly. Collect payments for services and schedule any additional appointments. Assist with multi-line telephone system, scheduling system, and respond to messages via phone, text, or email. Master knowledge of all services and products and have the ability to explain each treatment. Assist with local events and campaigns as needed. Maintain organization and cleanliness of the front desk area, including the lobby, throughout the day. Assist with clerical duties including filing, photocopies, sorting mail, etc. Ensure complete and accurate documentation of client information and treatments in medical records Assist providers with services as needed, including vitals, performing EKGs, drawing labs, prepping rooms for procedures, etc. Maintain strict compliance with HIPAA regulations. Help out other departments as needed, this is a small business and we expect everyone to work together to do what is needed.
Requirements:
Excellent written and verbal communication skills in English is required, proficiency in Spanish is preferred but not required. Ability to efficiently manage multiple clinical and administrative tasks while exercising sound judgment and strong analytical skills. Proficient with computers and contemporary software applications. Proficiency in social media is required, along with a willingness to actively participate and engage across various platforms. CNA or MA preferred, but willing to training Strong focus on client satisfaction
Scheduling Requirements:
Tuesday-Friday 9:30-5:30 or 6:30 and a minimum of 2 Saturdays a month from 7:30-2:30. Some evenings or extended hours may be required for special events
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
Employee discount

Benefits

  • Dental Insurance
  • Discounts/Reimbursements