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Customer Support
Customer Service Representative
Morehead, KY

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Cricket Wireless Authorized Dealer

Customer Service/Sales Representative

Entry-Level JobVerifiedNo experience needed

Job Description

We need someone who has the ability to work both shifts. Hours are M-F shift is 9:45 a.m
  • 6:15 p.m. or 11:45a.m
  • 8:15 p.m. Saturdays are 9:45-6:15 only and Sundays are 11:45-5:15. Must be able after training period is over to work a rotating weekend schedule. Possibly willing to work with someone's schedule
  • please after applying message me on the app and let me know availability.
This is a part time position, 20 hours a week Must be great at customer service! No previous sales experience required. Hourly pay plus commission if earned with potential for bonuses.
Job Summary:
We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales to meet company goals.
Duties:
  • Greet and assist customers in a friendly and professional manner
  • Provide product information, pricing, and availability to customers
  • Process sales transactions accurately and efficiently
  • Handle customer inquiries, issues, and complaints with patience and empathy
  • Maintain a clean and organized work environment
  • Meet or exceed sales targets through upselling and cross-selling techniques
  • Collaborate with team members to ensure customer satisfaction
Qualifications:
  • Previous experience in customer service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Basic understanding of retail math is a plus
  • Proficiency in using POS systems and other sales tools
Benefits:
  • Competitive pay based on experience
  • Opportunities for career growth and advancement within the company
  • Training provided to enhance customer service and sales skills If you are passionate about delivering excellent customer service, driving sales, and working in a collaborative team environment, we encourage you to apply.
Job Type:
Part-time Pay:
From $13.00 per hour
Benefits:
401(k) Employee discount People with a criminal record are encouraged to apply
Work Location:
In person