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Complete Staffing Solutions, Inc

Customer Service Dispatcher

Pay: $20–$22/hr

Posted: 1 week ago

Location: Yarmouth, MA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

Job Description

Hours:

Monday - Friday, 9am - 5pm Flex shifts available: 12 am-8 pm, 8 am-4 pm, 4 pm-11:59 pm

Position Duties:

Answer incoming phone calls and direct them to the proper channels Respond to alarm events, contacting subscribers and emergency services as necessary Troubleshoot issues over the phone and provide guidance to callers Perform basic data entry accurately Maintain organization and multitask in a fast-paced, sometimes stressful environment Work as part of a team of operators in an office setting Cover additional shifts as needed with advance notice

Position Requirements:

Strong customer service and problem-solving skills Fluent in English; able to speak clearly and audibly for entire shifts Comfortable working in-office and as part of a team Computer literate (Microsoft Windows; Microsoft Office a plus) Reliable, punctual, and able to work all scheduled shifts Flexible and willing to cover additional shifts

Pay:

$20.00 - $22.00 per hour

Experience:

Customer service: 1 year (Required)

Language:

English (Required)

Work Location:

In person