Find & Apply For Customer Service Representative Jobs in Cabin John, Maryland

Customer Service Representative Alpine Veterinary Hospital - 4.1 Cabin John, MD Job Details Full-time $20 - $24 an hour 22 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Qualifications Written communication Customer communication Teamwork Medical scheduling Medical administrative support Animal care Organizational skills Full Job Description Alpine Veterinary Hospital is growing, and we're looking for a Client Service Representative (CSR) to join our team in Cabin John, MD. We're looking for someone with at least 1 year of customer service experience who enjoys helping people, loves animals, and can provide a welcoming and professional experience for every client and patient who walks through our doors. Veterinary experience is preferred but not required. This is a great opportunity for someone who wants to build their career in veterinary medicine while working alongside a collaborative and supportive hospital team. What You'll Do As a Client Service Representative, you'll be an important part of the client and patient experience. Welcome clients and their pets with a friendly, professional attitude Answer phones and respond to client questions Schedule appointments and manage the hospital's appointment calendar Check clients in and out efficiently and accurately Process payments and assist with financial transactions Communicate appointment details and treatment information to clients Maintain accurate client and patient records Coordinate communication between clients, veterinary technicians, and doctors Help clients understand next steps for their pet's care Handle client concerns with empathy and professionalism Maintain a clean, organized, and welcoming reception area Support the veterinary team with administrative and hospital tasks as needed What We're Looking For At least 1 year of customer service experience Previous veterinary or animal-care experience is preferred, but not required Excellent communication and interpersonal skills A genuine interest in helping people and caring for pets Comfortable speaking with clients in person and over the phone Strong attention to detail and organizational skills Ability to multitask and prioritize in a busy environment Reliable, professional, and positive attitude Comfortable working as part of a collaborative team Willingness to learn veterinary terminology, procedures, and hospital systems Schedule 5-day workweek Rotating Saturday shifts Compensation & Benefits $20-$24/hour based on experience Medical, dental, and vision insurance 401(k) with employer match Paid time off Paid holidays Employee pet discounts Continuing education/professional development opportunities Why Join Alpine Veterinary Hospital? Alpine Veterinary Hospital is an established hospital in Cabin John, MD, with a team focused on providing high-quality veterinary care and a positive experience for both pets and their families. Our hospital is currently growing, creating opportunities for team members who want to contribute to the continued development of the practice. We value teamwork, communication, mentorship, and compassionate patient care. If you're an experienced customer service professional who loves animals and wants to become part of a growing veterinary team, we'd love to hear from you. Apply today to join Alpine Veterinary Hospital!

Pay:

$20.00 - $24.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance

Work Location:

In person