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Now viewing: Customer Service Rep (Call Center Agent)
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Sedona Staffing Inc DBA Crouch Staffing
Customer Service Rep (Call Center Agent)
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Job Description
Between $17.00 and
$18.00
Per Hour DOE (Depends on Experience) Customer Service Rep (Call Center Agent)
Sedona Staffing Inc DBA Crouch Staffing
Occupation:
Customer Service Representatives
Location:
Hewitt
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
10/21/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
10/24/2026
Expires:
11/20/2026
Job #: 17085573
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) Age
18 and up Schedule
Full Time Job Type
Regular Duration
Permanent Employment Hours
36 Hours Per Week Shift
Day Shift Public Transit
Available Benefits Help for . Crouch Staffing is immediately hiring for a Customer Service Representative (Contact Center) to work in Waco, TX! This position is an onsite position.
Work Hours:
Monday-Friday, 8:15 AM to 4:30 PM (36.25 hours)
Major Responsibilities:
Accept phone calls in the call center from existing and prospective clients and provide professional, courteous service
Process a variety of requests and profiles changes within the administration system.
Compose and produce correspondence for existing clients, including responses by email.
Develop knowledge of company products and policy administration procedures.
Participate in change management by performing user testing in the policy administration system when needed.
Qualifications:
Prefer one or more years of work experience in customer service in a related industry, or Associate's degree.
Candidates must be able to work at a computer for long periods of time and handle a large volume of telephone calls. Effective written and verbal communications using different channels (phone, email, etc.)
Basic mathematical ability.
Ability to maintain good working relationships with customers, home office staff, and agents in a diverse business environment.
Must be detail oriented and able to meet deadlines.
Ability to make sound decisions.
Ability to maintain confidentiality of files.
Ability to use computer system and other office equipment, including word processing and spreadsheet applications provided by the Company. Please apply at www.crouchstaffing.com
Benefits
- Dental Insurance