Find & Apply For Customer Service Representative Jobs in Seabrook, New Hampshire

Customer Service Representative The UPS Store Job Summary We are looking for a friendly, dependable, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will help customers with shipping, packing, printing, mailbox services, and other store needs while providing excellent customer service. The ideal candidate is a team player who enjoys working with people, can multitask in a fast-paced environment, and takes pride in accuracy, organization, and attention to detail. Previous retail or customer service experience is preferred but not required. We are happy to train the right person! Responsibilities Greet customers and provide friendly, professional service. Assist customers with domestic and international shipping, including selecting appropriate shipping options and explaining service differences. Accurately measure, weigh, and process packages and shipments. Pack fragile, valuable, and specialty items using proper packing techniques and materials. Promote and explain available services, including expedited shipping, packing services, printing, shredding, and mailbox rentals. Process customer transactions, handle payments, and operate the register accurately. Assist with printing, copying, scanning, faxing, and other document services. Maintain an organized, clean, and professional store environment. Stock shelves, monitor inventory, and keep packing supplies organized. Follow store procedures for opening, closing, shipping, and daily operations. Work collaboratively with team members to meet store goals and provide a positive customer experience. Follow company policies and shipping regulations while maintaining accuracy and attention to detail. Qualifications Strong customer service and communication skills. Dependable, punctual, and professional. Detail-oriented with good organizational skills. Comfortable using computers and learning new software. Ability to multitask and prioritize responsibilities during busy periods. Willingness to learn about shipping services, packing techniques, and other store offerings. Ability to work independently and as part of a team. Previous customer service, retail, or sales experience is a plus. Physical Requirements Ability to stand and move around the store for extended periods. Ability to lift and move packages and supplies, with or without reasonable accommodation. Ability to bend, reach, and handle packages of varying sizes. What We Offer On-the-job training and opportunities to learn new skills. A team-oriented work environment. Opportunities for growth and increased responsibility. Paid Time Off 401 (K) and 401(K) Matching Our Expectations We take pride in providing reliable, professional service to every customer who walks through our doors. Team members are expected to arrive on time, follow store procedures, maintain a professional appearance, communicate respectfully, and take ownership of their responsibilities. We value employees who are eager to learn, help their teammates, and go the extra mile for our customers. If you enjoy helping people, staying organized, and being part of a team, we would love to hear from you!

Pay:

From $16.00 per hour Expected hours: 15.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person