Find & Apply For Customer Service Representative Jobs in West Caldwell, New Jersey

Customer Accounting Support Mobility Elevator & Lift Company West Caldwell, NJ Job Details Full-time $50,000 - $75,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance 401(k) Paid time off 401(k) matching Retirement plan Paid sick time Qualifications Customer communication Accounts receivable management Spreadsheets Attention to detail Financial record maintenance QuickBooks Accounting and finance experience Payment reconciliation Full Job Description About Us Mobility Elevator & Lift Co., Inc. is a trusted leader in providing accessibility and mobility solutions. We specialize in the installation, maintenance, and repair of residential and commercial elevators, wheelchair lifts, stairlifts, specialty lifts, and home modifications. Our mission is to deliver top-tier service to our customers. Position Overview We are seeking a highly organized and detail-oriented individual to manage the financial and administrative flow of our service and repair operations. Key Responsibilities

• Generate timely and accurate customer billing/invoicing after service tickets are submitted to the Accounting Department.
• Process, reconcile, and post credit card payments, as well as check payments into QuickBooks Software. Create bank deposit slips.
• Monitor customer accounts, collections, and outstanding balances.
• Oversee and assist with Contract Sales and Department efficiency.
• Assist with Annual Inspection Sales and reconciliation.
• Prepare Department Commission Reports for Contract Sales and Annual Inspection Sales, to be submitted to the Payroll Department at the end of each month.
• Provide Management with financial information and reports, as requested.
• Act as the primary point of contact for Service billing disputes or payment inquiries. Qualifications & Requirements
• 5Yrs. + experience in accounting, bookkeeping, or financial administration.
• Proficiency in QuickBooks Software and Microsoft Excel. ServMan Software, a plus.
• Strong command of foundational accounting practices and general ledger tracking.
• Excellent communication and strong problem-solving skills. What We Offer
• Competitive salary based on previous industry experience.
• Comprehensive health, life, and disability insurance options.
• Paid time off (vacation, sick/personal) and paid company holidays.
• 401(k) retirement savings plan with company match of 25% of your salary deferrals.
• A supportive, professional team environment within a steady and growing industry.

How to Apply If you are ready to take control of our service department finances and join a dedicated team, please submit your resume along with a short introductory cover letter directly to

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid sick time Paid time off Retirement plan

Work Location:

In person