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Now viewing: Service Advisor/Writer
SJ
San Juan Marine
Service Advisor/Writer
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Job Description
```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for services
- Communicate with service technicians to ensure timely completion of work
- Provide accurate estimates for service costs and timeframes
- Upsell additional services or products to customers when appropriate
- Maintain organized records of customer interactions and service history ```Skills```
- Strong customer service skills with the ability to effectively communicate with customers
- Knowledge of boat and engine diagnostics and repairs
- Experience in service writing or auto service management required
- Ability to suspend and transmit information between customers and service technicians
- Excellent organizational skills to maintain accurate records and schedules
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.Job Type:
Full-time Pay:
$16.00- $20.
Benefits:
Employee discount Paid time offWork Days:
Monday to Friday Weekends as neededWork Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Discounts/Reimbursements