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Customer Support
Customer Service Representative
Broadview Heights, OH
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Job Overview We are seeking a highly organized and detail-oriented Customer Service / Bookkeeping Specialist to join our growing team. The ideal candidate will possess strong communication and time-management skills and thrive in a fast-paced environment. This role combines customer service responsibilities with accounts payable duties, ensuring smooth office operations and accurate financial processing. Responsibilities Manage accounts payable, accounts payable including timely payment of invoices Conduct research and prepare information for management Answer incoming calls, direct inquiries, and provide customer support Handle customer concerns professionally and ensure a high level of satisfaction Review invoices to ensure accurate billing totals Support management with data tracking, reporting, and analysis Maintain organized files, records, and documentation Assist with general administrative duties to support office operations Experience High school diploma or equivalent required; associate or bachelor's degree preferred Previous experience in customer service, accounts payable, or office administration preferred Proficiency in Microsoft Office Suite, particularly Excel Experience with scheduling and calendar management Hands-on experience with accounting software such as QuickBooks required Ability to perform account reconciliation accurately and efficiently using various financial tools Excellent analysis skills with attention to detail in data entry and journal entries Strong organizational skills with the ability to prioritize tasks in a fast-paced environment Join us as a Customer Service / Bookkeeping Specialist where your expertise will directly contribute to our operational excellence! We value proactive problem-solvers who thrive on accuracy and efficiency while providing exceptional service. This role is perfect for professionals eager to grow their career in finance within a supportive team dedicated to integrity and continuous improvement.
Pay:
$20.00 - $26.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off