Find & Apply For Customer Service Representative Jobs in Chester, Pennsylvania

(Contract, Onsite 4 days) Position Summary The Reconciliation Representative supports the accurate administration of a managed account platform by validating cash, position, and transaction activity across separately managed account (SMA) and unified managed account (UMA) portfolios. This role researches reconciliation exceptions, supports operational controls, and helps ensure portfolio and account data accurately reflects investment activity. The Representative partners with custodians, brokers, and internal teams to maintain data integrity and support high-quality service delivery to investment managers and their end clients. Key Responsibilities Support daily cash, position, and transaction reconciliation activities across SMA and UMA portfolios. Review account activity and research reconciliation exceptions to identify and resolve routine discrepancies. Validate transactions, security movements, and cash activity to ensure accurate account administration and portfolio recordkeeping. Execute daily operational controls and quality checks to support data integrity, risk mitigation, and compliance with established procedures. Monitor reconciliation workflows and exception queues to ensure timely processing and resolution of outstanding items. Coordinate with custodians, banks, brokers, and internal partners to obtain information needed to investigate and resolve reconciliation issues. Maintain accurate records and supporting documentation related to reconciliation activities, account transactions, and exception management. Assist with operational reporting, exception tracking, and data validation supporting managed account operations. Escalate unresolved issues, material discrepancies, and higher-risk transactions to senior team members as appropriate. Adhere to established operational controls, policies, procedures, and risk management standards. Qualifications Bachelor's degree in Business, Finance, Accounting, or related field preferred, or equivalent combination of education and experience. 0-2 years of experience in reconciliation, investment operations, client processing, asset servicing, managed accounts, or related financial services environment preferred. Experience reviewing financial transactions, account activity, or operational data preferred. Strong analytical and problem-solving skills with excellent attention to detail. Strong organizational skills with ability to manage multiple priorities in a fast-paced environment. Strong verbal and written communication skills. Proficiency in Microsoft Office (especially Excel) and ability to learn new systems quickly. Commitment to accuracy, teamwork, client service, and operational excellence. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ . Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.