Find & Apply For Customer Service Representative Jobs in Spokane, Washington

Team Leader / Lead Auto Detailer NorthStar AutoDetailing Spokane, WA Job Details Full-time $25.68 - $50.00 an hour 10 hours ago Benefits Free parking Profit sharing Paid training Employee discount Opportunities for advancement Flexible schedule Referral program Qualifications Customer communication Detailing Outdoor work experience English Driver's License Vehicle interior detailing Mobile devices Full Job Description NorthStar Mobile Detailing — Spokane, WA This Is NOT a Typical Detailing Job NorthStar Mobile Detailing is a fast-growing mobile detailing company serving Spokane and surrounding areas. We're looking for an experienced Team Leader / Lead Detailer who can take ownership of daily jobs, maintain high-quality standards, communicate professionally with customers, and help keep the team running smoothly. This position is for someone who already understands auto detailing and can work independently without being constantly supervised. You will still be detailing vehicles, but you'll also take on small leadership responsibilities that help keep the operation organized. What You'll Actually Do Detailing Perform professional interior and exterior vehicle detailing Follow NorthStar's service and quality standards Inspect vehicles before and after each job Make sure every included service is completed properly Identify additional services that may benefit the customer Customer Service Communicate professionally with customers Explain the services being performed Provide customers with job updates when needed Handle basic customer questions and concerns Represent NorthStar professionally at every appointment Team Leader Responsibilities Help keep daily jobs organized and on schedule Make sure appointments are started and completed on time Communicate immediately if there is a delay, issue, or scheduling problem Help train newer detailers on NorthStar's procedures Check the quality of work when needed Report equipment or supply issues Help management with small day-to-day operational tasks Lead by example with punctuality, communication, and work quality

Important:

You will NOT be responsible for major management decisions, payroll, hiring, or running the entire company. We're looking for someone who can handle the small things that keep the team running smoothly. What We're Looking For The ideal candidate: Has at least 3 years of professional auto detailing experience and previous team leadership or supervisory/management experience. Has strong attention to detail Shows up on time and communicates reliably Can work independently Is comfortable speaking with customers Takes pride in their work Can accept feedback and follow company procedures Has leadership potential Can help train and guide newer employees Understands that customer service is just as important as the detail itself This Position Is NOT a

Good Fit If You:

Frequently arrive late Call out at the last minute Don't communicate when you're running behind Do the bare minimum Have trouble following procedures Need constant supervision Don't take customer service seriously Don't care about the quality of the finished vehicle Pay & Bonuses Competitive commission-based compensation with additional performance incentives.

You can earn more through:

Performance bonuses Weekly and monthly bonuses Customer tips Seasonal cash incentives Upsells and higher-value services Leadership opportunities Top performers can earn $2,000+ per week during busy periods. Actual earnings depend on schedule, performance, bookings, upsells, tips, and workload. Schedule Full-time Flexible scheduling Primarily mornings and afternoons Monday-Saturday availability preferred Busy spring/summer season Mobile work at homes, businesses, and other locations Must be comfortable working outdoors Requirements Valid driver's license Reliable transportation 3+ year professional auto detailing experience Comfortable using a smartphone Able to stand, bend, kneel, and work on your feet for extended periods Comfortable working independently Professional appearance and communication Must be dependable and punctual Why Work With NorthStar? We're building a company where good employees can actually grow. Top performers may have opportunities for: Team Leader responsibilities Management positions Higher-paying appointments Ceramic coating training Additional service training Performance bonuses Priority scheduling Increased earning opportunities How to Apply Apply through Indeed and answer this question: Why do you believe you would be a good fit for a Team Leader position at a customer-facing, performance-based detailing company? Applicants who do not answer this question will not be considered. We're looking for someone who wants to build with the company, not someone who simply wants to show up, complete the minimum, and go home.

NorthStar Mobile Detailing Spokane, Washington Job Type:

Full-time Work Location:

In person /

Mobile Experience:

Professional Auto Detailing — 3 years required

Benefits:

Employee discount Flexible schedule Opportunities for advancement Paid training Profit sharing Referral program

Language:

English (Required) Ability to

Commute:

Spokane, WA 99201 (Required)

Work Location:

In person

Pay:

$25.68 - $50.00 per hour

Benefits:

Employee discount Free parking Opportunities for advancement Paid training Profit sharing

Language:

English (Required)

Work Location:

In person