Cashier/Customer Service Whiz Kids Spokane, WA Job Details Part-time | Full-time $17.25 - $17.50 an hour 23 hours ago Benefits Employee discount Qualifications Product presentation Supervising experience Retail math Grocery store experience Leadership Full Job Description Overview Join our dynamic retail team as a Cashier/Customer Service Associate, where your enthusiasm and dedication will create memorable shopping experiences for our customers. In this role, you will be the friendly face that welcomes shoppers, handles transactions efficiently, and provides exceptional service to ensure every visit is positive and productive. Your energy and proactive attitude will help drive sales, promote products, and foster a welcoming environment that keeps customers coming back. Duties Greet customers warmly and assist with their shopping needs, including product demos and answering questions about merchandise Operate POS (Point of Sale) systems accurately to process transactions swiftly and securely Manage cash handling responsibilities with integrity, ensuring correct change and balanced cash drawers at shift end Upsell products by recommending relevant items and informing customers of current promotions to enhance their shopping experience Maintain organized merchandising displays, stock shelves, and ensure the sales floor is inviting and well-stocked Provide excellent customer service by addressing inquiries via phone etiquette or in person, resolving issues promptly and professionally Assist with inventory management tasks such as stocking shelves, conducting product demos, and supporting retail sales initiatives Skills Proven experience with POS systems and cash handling procedures in a retail or grocery store setting Strong communication skills with the ability to engage customers effectively in both bilingual (English/Spanish or other languages) environments Demonstrated supervising experience or leadership skills to guide team members during busy shifts Ability to perform basic math accurately for transactions, sales calculations, and retail math tasks Knowledge of merchandising techniques, stock management, and product demos to boost sales opportunities Excellent phone etiquette for handling customer inquiries professionally over the phone Enthusiastic about upselling products to maximize sales while maintaining a friendly customer-focused approach Join us to be part of a vibrant team dedicated to delivering outstanding service while fostering a lively shopping atmosphere. Your proactive spirit will help us create an engaging retail environment where customers feel valued and eager to return!