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Customer Support
Customer Service Representative
Chilton, WI

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New Hope Center

Customer Service Representative/Administrative Assistant

Entry-Level JobVerifiedNo experience needed

Job Description

Fast-paced. People-focused. Never boring. Do you love being busy, talking to people, solving problems, and keeping things moving? Are you the person who can answer the phone, greet a visitor, juggle five things at once, and somehow still remember what you were doing five minutes ago? New Hope Center is looking for an energetic, friendly, and organized Customer Service Representative / Administrative Assistant to join our team! This is a fast-paced, fun, and people-centered position where no two days are exactly alike. You'll interact with employees, individuals with differing abilities, families, community members, vendors, customers, and visitors so a great attitude and a willingness to jump in and help are a must! What You'll Do Build relationships and help grow NHC! Talk with potential customers, community partners, businesses, and families about NHC's services and opportunities. Respond to inquiries, follow up with leads, and help turn questions into new customers, connections, and opportunities. Answer and direct incoming calls, provide information, take messages, and help connect people with the right person. Enter and maintain information accurately using Microsoft Office and other computer systems. Keep paperwork, records, files, and other administrative tasks organized and up to date. Jump in wherever needed. At NHC, we're a team, and sometimes that means wearing a few different hats throughout the day. Help create a welcoming, positive environment that reflects what New Hope Center is all about. What We're Looking For We're looking for someone who is: Friendly, energetic, and approachable Comfortable working in a busy, sometimes unpredictable environment A strong communicator who isn't afraid to pick up the phone Organized and able to prioritize when everything seems important at once Comfortable with computers, Microsoft Office, email, and data entry Detail-oriented without losing sight of the bigger picture A good problem solver who can think on their feet Dependable, flexible, and willing to jump in wherever needed Comfortable interacting with people from all walks of life Someone who genuinely enjoys helping people and being part of a team Why NHC? Because work doesn't have to be boring! At New Hope Center, you'll be part of a team that works hard, has fun, supports one another, and makes a real difference in the lives of people with differing abilities. You'll meet a lot of people, learn something new every day, and probably laugh more than you expected at work. If you're looking for a position where you can stay busy, make a difference, and be part of a team that truly cares about what they do we'd love to meet you! Come join the New Hope Center team and have a stellar day while you're at it!
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance