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Customer Support
Customer Service Representative
Saukville, WI

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Befour, Inc.

Customer Service / Order Processing (Flex Hours)

Job Description

Looking for an opportunity where you can make your mark within a small, yet growing manufacturing company, wear multiple hats, perform daily tasks needed in a small office setting? If yes, then this position might be for you. We are looking to fulfil an Office Assistant/Customer Service position. This position will report to the President. Primary duties will include answering phone calls, processing orders/order entry, emailing pdf invoices and tracking information, generating quotes and Return Authorizations, providing unmatched customer service and contributing to the over-all success of the company. Responsibilities will include, but are not limited to:
  • Answer phones and assist customers by answering questions
  • Process customer Purchase Orders and enter into MRP system
  • Generate shipping price estimates
  • Provide office backup assistance when needed
  • Assist in general marketing projects
  • Generating UPS shipping labels and Bill of Ladings for freight shipments
Qualifications:
  • 1+ years of office experience
  • Willingness to 'pitch-in' and help where needed within the aspects of a day-to-day office setting
  • Attention to detail and strong organizational traits
  • Excellent oral and written communication skills
  • Ability to work in a team environment yet capable of autonomy and self-motivation
  • Excels in time management
  • Proficient computer skills and business acumen Befour is a producer of performance digital weighing scales and digital height measurement devices.
Manufactured in the United States, our leading-edge products are designed for use in the medical, sports, and fitness markets. We are a small family-owned business that takes pride in the quality of products and our high level of customer service. Befour is located twenty miles north of Milwaukee in Saukville, WI.
Pay:
$14.00 - $16.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off
Shift:
8 hour shift Day shift
Education:
High school or equivalent (Preferred)
Experience:
Client Services & Customer Support:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance