Find & Apply For Customer Service Representative Jobs in Sun Prairie, Wisconsin

Customer Service Representative Cardinal Heating, Cooling, Plumbing, & Electric Sun Prairie, WI Job Details Full-time $23 - $24 an hour 13 hours ago Benefits Paid holidays Health insurance Paid time off 401(k) 4% Match Uniform allowance 401(k) matching Life insurance Qualifications Customer follow-ups Service scheduling Social media platforms Customer engagement Individual consumer customer service Entry level Office phone management Quality data entry Customer data entry Full Job Description No heat in the winter. No AC in the summer. A leaking pipe that can't wait. This isn't just customer service—it's being there when customers need us most. We're looking for a Customer Service Representative who can stay calm under pressure, move quickly, and deliver an exceptional experience every time.

BENEFITS

Medical Insurance:

Health:

50% of the premium is covered by

Cardinal Dental:

50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays and PTO Birthday PTO Plus more!

RESPONSIBILITIES

This role is 100% on site Monday - Friday Answer phones & book service calls Work with other customer service representatives and dispatchers to achieve daily goals Gather, input, and process all necessary information & data into Service Titan Effectively utilize appropriate scripts Properly complete paperwork in a timely manor Digital dexterity to effectively utilize new & existing technologies Monitor social media booking platforms Contact customers that have requested after hours service

OUR CORE VALUES

Teamwork :

Support the growth & development of team members to achieve personal & professional success

Forward Thinking :

Continuously educating ourselves to exceed the industry standard

Customer First :

Going the extra mile to exceed expectations

Do What's Right :

Uphold the highest standards of honesty & integrity Committed to

Excellence :

Focused on results & value high performance Cardinal Heating & Air Conditioning is looking for YOU ! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalservice.com Cardinal is an equal-opportunity employer. k9vd1hStQY