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Higher Education Administrator
Mount Laurel Township, NJ

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Rowan College at Burlington County

Assistant Director of Financial Aid

Job Description

SUMMARY DESCRIPTION
The Assistant Director is charged with the day-to-day responsibility of providing functional user support to all community college financial aid staff. The Assistant Director acts as a primary liaison for the Office of Financial Aid on federal, state and institutional policy. Serve as an advocate for financial aid policy and resources at the state, regional and national levels. Provides leadership and support to a variety of committees and agencies in this specialized field. The Assistant Director reports to the Director of Financial Aid and will lead staff members who provide administrative and clerical support.
SPECIFIC DUTIES AND RESPONSIBILITIES
Manages several areas of responsibility within the Office of Financial Aid to achieve departmental goals and assure regulatory and statutory compliance. Systems specialist to include support and testing for implementation of regulatory deliveries and daily operations. Independently monitor, interpret and analyze policy and regulatory requirements, provide direction, develop and coordinate implementation plans and RCBC policy changes as needed. Assist the Director of Financial Aid in monitoring policy, regulatory and statutory initiatives at the Institution, State and Federal levels, evaluating and notifying the Director and Dean of Enrollment Management of relevant implications. Develop or revise institutional policy and procedures to comply with deferral or state statutes and regulations in the administration of federal Title IV financial aid programs as well as institutional programs. Review, test and assess current internal procedures and processes and revise as necessary. Conduct internal review and audit of business rules, operational processes and actions of systems and staff to assure compliance with federal, state and institutional regulations and statutes. Responsible for the oversight, implementation and evaluation of projects within the Office of Financial Aid. Duties include the proposal of new initiatives and services as well as the development of the conceptual framework for the implementation of such projects. Analyze the impact of new projects and initiatives on the operational procedures and policies and provide direction and coordination of such projects. Provide leadership and direction to the Financial Aid Office in the development and implementation of training materials, programs and curricula for comprehensive training for all functional areas, to include financial aid specific training, internal computing and professional development. Coordinate problem solving in policy and procedure areas that affect various areas of the office, including Information Systems, Student Services and Fiscal areas. Working with the college's Informational Technology team to identify and resolve system problems Provides leadership and support, in the absence of the Director, to a variety of internal college constituents. Maintains website content.
OVERALL PURPOSE AND RESPONSIBILITY
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
MINIMUM QUALIFICATIONS
Education Required:
Bachelor's degree
Experience Required:
Minimum of five (5) years of financial aid work experience in a post-secondary institution. Experience with a computerized financial aid delivery system(s). Preferred Ellucian/Colleague Experience Managerial/supervisory experience. Skills/Abilities /Knowledge /
Other Requirements:
Extensive working knowledge of state and federal financial aid Exceptional interpersonal and customer service skills. Ability to organize, prioritize tasks, take initiative, and meet deadlines. Excellent analytical skills and experience in detailed financial aid processes and systems. Demonstrated strong supervisory, management, and leadership skills. Ability to communicate and interact effectively at all levels of the organization. Dynamic problem-solving skills with the ability to handle difficult and complex issues.
INSTITUTIONAL EFFECTIVENESS
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
EMPLOYEE GROUP
Administrative

Benefits

  • Professional Development