Find & Apply For Electrical and Electronics Technician Jobs in Lawrenceville, Georgia

About SSP Southeastern Security Professionals (SSP) is a leading commercial electronic security integrator providing enterprise solutions including access control, video surveillance, intrusion detection, fire alarm, intercom, and integrated security systems. We partner with customers across multiple industries to design, install, support, and maintain mission-critical security systems. We are seeking a Technical Services Technician I to join our Technical Services Department. This is not a general IT Help Desk position. This is an office-based technical role supporting the programming, configuration, testing, troubleshooting, documentation, and remote support of commercial electronic security systems before, during, and after deployment. The ideal candidate has experience in the commercial electronic security, low-voltage, or systems integration industry and enjoys solving technical problems while supporting field technicians and customers. Position Summary The Technical Services Technician works closely with Engineering, Project Management, Service, and Field Operations to ensure commercial security systems are properly programmed, tested, documented, and ready for successful installation. This role provides remote technical support for technicians in the field, assists with system commissioning and startup, and helps maintain the technical standards that ensure successful project delivery. Primary ResponsibilitiesCommercial Security System Programming & Configuration Configure, program, test, and validate commercial electronic security systems, including: Access Control Systems Video Management Systems (VMS) IP Cameras Intercom Systems Intrusion Detection Systems Fire Alarm Systems Security Servers and Workstations Managed Network Switches Integrated Security Devices Responsibilities include: Program and configure customer systems prior to deployment. Verify equipment functionality and firmware before shipment. Prepare systems for installation and commissioning. Maintain accurate programming records and configuration documentation. Ensure equipment meets SSP quality standards before deployment. Remote Technical Support Provide technical assistance to field technicians and customers by: Diagnosing hardware, software, networking, and security system issues. Supporting installation, commissioning, and startup activities. Assisting with remote programming and system changes. Troubleshooting IP-based security devices. Managing technical issues through resolution while coordinating with Engineering and Service teams. Documentation & Continuous Improvement Create and maintain technical documentation. Document programming procedures and troubleshooting steps. Maintain accurate equipment and configuration records. Identify opportunities to improve consistency, efficiency, and quality. Remote Monitoring & System Health Utilize SSP's Remote Monitoring & Management platform to: Monitor customer systems. Perform preventative maintenance. Investigate alerts. Document maintenance activities. Recommend improvements to system monitoring and automation. Internal Technical Support Provide occasional technical assistance for internal employees, including: Computer deployment and replacement. Basic Windows troubleshooting. Microsoft 365 support. Printer and peripheral setup. Basic user account administration. Required Qualifications Minimum 2 years of experience in the commercial electronic security, low-voltage, or systems integration industry. Experience configuring, programming, commissioning, troubleshooting, or supporting commercial electronic security systems. Experience with one or more of the following: Access Control Video Surveillance Video Management Systems (VMS) IP Cameras Intrusion Detection Intercom Systems Fire Alarm Systems Understanding of IP networking concepts, including:

TCP/IP IP

Addressing VLANs Managed Switches Basic Routing Strong troubleshooting and analytical skills. Excellent written and verbal communication. Strong organizational skills and attention to detail. Ability to manage multiple priorities while maintaining quality. Experience with SSP-supported platforms such as Avigilon, Brivo, Eagle Eye Networks, Software House C

•CURE, LenelS2, Milestone, and Genetec, particularly across multiple manufacturers. Preferred Qualifications Experience with enterprise security platforms such as: Genetec LenelS2 Software House Avigilon Brivo Milestone Eagle Eye Networks Similar enterprise security platforms Also preferred: Windows Server Active Directory Virtualization Microsoft 365 Remote technical support experience Industry certifications (SIA, ESA, NICET, CompTIA Network+, Security+, manufacturer certifications, etc.) Success in This Role Successful technicians consistently: Deliver accurate, fully tested system configurations before deployment. Resolve technical issues efficiently while providing exceptional customer service. Maintain organized documentation and configuration records. Support field technicians with confidence and professionalism. Demonstrate accountability, ownership, and continuous learning. Contribute to improving technical standards and operational efficiency.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Application Question(s): Do you have at least 2 years of commercial low-voltage/electronic security experience? Briefly describe your experience with commercial electronic security systems. Which access control/video surveillance/fire alarm manufacturers have you worked with? Ability to

Commute:

Lawrenceville, GA 30042 (Required)

Work Location:

In person