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Claims Specialist / Adjuster / Examiner
Wareham, MA
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The Insurance Administrator is responsible for the day-to-day administration of the Company's commercial insurance programs. This position coordinates claims, maintains accurate records, and works closely with insurance brokers, carriers, third-party administrators, and internal departments to ensure timely claims resolution and appropriate insurance coverage.
Administer the Company's commercial insurance portfolio, including property, general liability, automobile, umbrella, drone, cyber liability, officers' liability, employment practices liability, and other insurance policies.
Maintain organized electronic and paper insurance files, including policies, endorsements, renewals, Certificates of Insurance (COIs), and related documentation.
Coordinate annual insurance renewals by gathering underwriting information, loss history, property values, vehicle schedules, and other required information.
Review and maintain insurance schedules for vehicles, equipment, buildings, and other insured assets.
Coordinate the issuance and work with Trust Layer on receipt and tracking of Certificates of Insurance (COIs).
Ensure compliance with insurance requirements contained in contracts, leases, and other agreements.
Serve as the Company's primary point of contact for insurance claims including all reporting of new claims.
Communicate with insurance adjusters, attorneys, brokers, and third-party administrators throughout the claims process.
Monitor open claims, maintain accurate claim files, track claim status, reserves, settlements, and supporting documentation to ensure timely resolution, updating CFO on a weekly basis
Assist management by gathering documentation, witness statements, photographs, invoices, and other evidence to support insurance claims.
Respond to insurance-related inquiries from employees, vendors, customers, and management.
Perform other related duties as assigned. Qualifications
Minimum of five years of commercial insurance and/or claims administration experience.
Experience handling commercial property, liability, and automobile claims.
Working knowledge of commercial insurance policies and coverage.
Ability to interpret insurance policies and related documentation.
Strong organizational skills with exceptional attention to detail.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple priorities, organize work effectively, and meet deadlines.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Experience working with insurance brokers, carriers, and third-party administrators.
Ability to maintain confidential information with professionalism and discretion.
Work Schedule This is a part-time position scheduled for 20 hours per week . Additional hours may occasionally be required during insurance renewals, audits, periods of significant claims activity, or other business needs.
Pay:
$28.00 - $32.00 per hour
Benefits:
401(k) Flexible schedule
Experience:
commercial insurance: 3 years (Required) claims administration: 3 years (Required) Ability to