The Insurance Administrator is responsible for the day-to-day administration of the Company's commercial insurance programs. This position coordinates claims, maintains accurate records, and works closely with insurance brokers, carriers, third-party administrators, and internal departments to ensure timely claims resolution and appropriate insurance coverage.
- Administer the Company's commercial insurance portfolio, including property, general liability, automobile, umbrella, drone, cyber liability, officers' liability, employment practices liability, and other insurance policies.
- Maintain organized electronic and paper insurance files, including policies, endorsements, renewals, Certificates of Insurance (COIs), and related documentation.
- Coordinate annual insurance renewals by gathering underwriting information, loss history, property values, vehicle schedules, and other required information.
- Review and maintain insurance schedules for vehicles, equipment, buildings, and other insured assets.
- Coordinate the issuance and work with Trust Layer on receipt and tracking of Certificates of Insurance (COIs).
- Ensure compliance with insurance requirements contained in contracts, leases, and other agreements.
- Serve as the Company's primary point of contact for insurance claims including all reporting of new claims.
- Communicate with insurance adjusters, attorneys, brokers, and third-party administrators throughout the claims process.
- Monitor open claims, maintain accurate claim files, track claim status, reserves, settlements, and supporting documentation to ensure timely resolution, updating CFO on a weekly basis
- Assist management by gathering documentation, witness statements, photographs, invoices, and other evidence to support insurance claims.
- Respond to insurance-related inquiries from employees, vendors, customers, and management.
- Perform other related duties as assigned. Qualifications
- Minimum of five years of commercial insurance and/or claims administration experience.
- Experience handling commercial property, liability, and automobile claims.
- Working knowledge of commercial insurance policies and coverage.
- Ability to interpret insurance policies and related documentation.
- Strong organizational skills with exceptional attention to detail.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities, organize work effectively, and meet deadlines.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Experience working with insurance brokers, carriers, and third-party administrators.
- Ability to maintain confidential information with professionalism and discretion.
Work Schedule This is a part-time position scheduled for 20 hours per week . Additional hours may occasionally be required during insurance renewals, audits, periods of significant claims activity, or other business needs.
Pay:
$28.00 - $32.00 per hour
Benefits:
401(k) Flexible schedule
Experience:
commercial insurance: 3 years (Required) claims administration: 3 years (Required) Ability to
Commute:
Wareham, MA 02571 (Required)
Work Location:
In person