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Cash & Bank Application Analyst
Job Description
About Digicel
Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve. Visit www.digicelgroup.com for more.
Primary objective of the job:
Main point of contact with Treasury group
Banking administration & support in maintaining banking relationships
Cash forecasting;
New Bank Accounts / Account Maintenance
Bank Account Setup and User Maintenance
Participate in execution of cash management processes
Ensure banking activities are kept current
Support Treasury team in cash flow forecasting
Assist in interpreting Treasury reports
Participate in the maintenance of the Treasury systems
Ensure bank reconciliation accounting policies, processes and operating procedures are in compliance with the stated company policies
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Managing incoming receipts and reconciling unidentified, unapplied, and misapplied payments
Processing credit/debit memos
Managing inquiries from customer service & collections teams from customer payment activities
Transfer of daily deposits from lockbox to customer accounts
Conducting chargeback process
Main Duties and Responsibilities:
Contact with Treasury group regarding bank accounts and banking relationships
Receiving / importing / interfacing of bank files into Cash Management applications
Performance of daily and/or period end bank reconciliations
Recording of adjustment entries related to cash and bank accounts
Identifying process improvements / deficiencies in cash management processes
Generation of reporting related to cash flows, currency hedges and other cash management activities;
Provision of inputs to Treasury group for cash flow forecasting
Provision of inputs to Finance group for financial / operating analysis and modelling
Identifying discrepancies and fraudulent transactions and resolving such issues
Performing bank administration duties
Coordinate the day‑to‑day operation of the billing process, to involve liaison with customer and Order Management team to ensure prompt billing and resolution of queries
Ensure all final bills are filed on the firm's document management system
Anticipate disbursements for inclusion on bills and auto‑match anticipated disbursements
Deal with recharges and file closures
Update VAT rates in the system when requested
Raise credit notes and partial credit notes within the system
Ensure all bills have been received in Accounts by month‑end Qualifications and experience required: Bachelor degree in Finance or Accounting, or equivalent
Relevant experience, such in a Treasury function
Relevant experience in cash management and multi-currency environments
Strong understanding of billing process
Relevant cash applications experience (preferably in BPM / services industry) desirable
Proficiency in using ERP systems and MS Suite, such as Excel and Word
Knowledge of relevant geographic banking systems
Functional Skills:
Knowledge of relevant geographic banking systems
Attention to detail
Focus on continuous improvement
Strong analytical skills and financial acumen
Understanding of control framework and processes / procedures surrounding cash management activities
Ability to work independently and solve problems
Strong verbal and written communication skills
Good team player with strong interpersonal and organizational skills
Ability to work independently, solve problems and take ownership of projects
Detail oriented, and strong problem solving skills
Self‑starter, strong organizational and time management skills
DISCLAIMER
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.
Benefits
- Dental Insurance