About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve. Visit www.digicelgroup.com for more.

Primary objective of the job:

Main point of contact with Treasury group

Banking administration & support in maintaining banking relationships

Cash forecasting;

New Bank Accounts / Account Maintenance

Bank Account Setup and User Maintenance

Participate in execution of cash management processes

Ensure banking activities are kept current

Support Treasury team in cash flow forecasting

Assist in interpreting Treasury reports

Participate in the maintenance of the Treasury systems

Ensure bank reconciliation accounting policies, processes and operating procedures are in compliance with the stated company policies

Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

Managing incoming receipts and reconciling unidentified, unapplied, and misapplied payments

Processing credit/debit memos

Managing inquiries from customer service & collections teams from customer payment activities

Transfer of daily deposits from lockbox to customer accounts

Conducting chargeback process

Main Duties and Responsibilities:

Contact with Treasury group regarding bank accounts and banking relationships

Receiving / importing / interfacing of bank files into Cash Management applications

Performance of daily and/or period end bank reconciliations

Recording of adjustment entries related to cash and bank accounts

Identifying process improvements / deficiencies in cash management processes

Generation of reporting related to cash flows, currency hedges and other cash management activities;

Provision of inputs to Treasury group for cash flow forecasting

Provision of inputs to Finance group for financial / operating analysis and modelling

Identifying discrepancies and fraudulent transactions and resolving such issues

Performing bank administration duties

Coordinate the day‑to‑day operation of the billing process, to involve liaison with customer and Order Management team to ensure prompt billing and resolution of queries

Ensure all final bills are filed on the firm's document management system

Anticipate disbursements for inclusion on bills and auto‑match anticipated disbursements

Deal with recharges and file closures

Update VAT rates in the system when requested

Raise credit notes and partial credit notes within the system

Ensure all bills have been received in Accounts by month‑end Qualifications and experience required: Bachelor degree in Finance or Accounting, or equivalent

Relevant experience, such in a Treasury function

Relevant experience in cash management and multi-currency environments

Strong understanding of billing process

Relevant cash applications experience (preferably in BPM / services industry) desirable

Proficiency in using ERP systems and MS Suite, such as Excel and Word

Knowledge of relevant geographic banking systems

Functional Skills:

Knowledge of relevant geographic banking systems

Attention to detail

Focus on continuous improvement

Strong analytical skills and financial acumen

Understanding of control framework and processes / procedures surrounding cash management activities

Ability to work independently and solve problems

Strong verbal and written communication skills

Good team player with strong interpersonal and organizational skills

Ability to work independently, solve problems and take ownership of projects

Detail oriented, and strong problem solving skills

Self‑starter, strong organizational and time management skills

DISCLAIMER

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.