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Night Auditor
Milford, MA

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Doubletree by Hilton Boston/Milford

Weekend Overnight Hotel Night Auditor

Entry-Level JobVerifiedNo experience needed

Job Description

Shifts are every Friday and Saturday 11pm-7am
Job Summary:
Join our team as a Night Auditor, where you will play a vital role in ensuring exceptional guest experiences during the late hours. As a Night Auditor, you will be responsible for overseeing the nightly operations of our hotel, providing top-notch customer service, and conducting thorough night audits to maintain accuracy in financial transactions.
Responsibilities:
  • Conduct night audit procedures to verify all financial transactions are accurately accounted for.
  • Welcome guests warmly during late-night check-ins and assist with any inquiries or requests.
  • Handle guest check-ins and check-outs efficiently and professionally.
  • Manage phone systems to address guest inquiries and room service orders.
  • Collaborate with various departments to ensure seamless operations during the night shift.
  • Uphold high standards of customer service by addressing guest concerns promptly and effectively.
  • Maintain a clean and organized front desk area for a welcoming atmosphere.
  • Assist with bilingual guests using your language skills to enhance their experience.
  • Execute tasks related to guest relations and resolve any issues that may arise during the night.
Requirements:
  • Previous experience in a resort or hotel front desk role is preferred.
  • Proficiency in night audit procedures is advantageous.
  • Flexibility to work nights, weekends, and holidays is essential for this position.
  • Strong communication skills in English are required to interact with guests and team members effectively.
  • Ability to stand for extended periods and lift up to 20 pounds when needed.
  • Knowledge of hospitality management practices is a plus.
If you are a reliable, customer-focused individual who thrives in a dynamic hospitality environment, we invite you to apply for the Night Auditor position. Join our team dedicated to providing exceptional service and creating memorable stays for our guests.
Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person