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Night Auditor
Greensboro, NC
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Night Auditor Tru by Hilton Greensboro Greensboro, NC Job Details Part-time | Full-time $12
$14 an hour 9 hours ago Benefits Paid time off Employee discount Qualifications Foreign language proficiency Multilingual Night audit Writing skills Attention to detail
Full Job Description Overview:
We are seeking a highly motivated and guest-oriented individual to join our team as a Front Desk Agent. As a Night Auditor, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. This is an excellent opportunity to work in the hospitality industry and contribute to creating a positive guest experience.
Duties:
Greet guests with a warm and friendly welcome upon arrival
Check-in and check-out guests efficiently and accurately
Provide information about hotel amenities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and professionally
Assist with reservations, cancellations, and changes
Perform night audit duties as required
Maintain the cleanliness and organization of the front desk area
Operate phone systems and handle incoming calls with proper phone etiquette
Multilingual skills are a plus, as you may need to assist guests who speak different languages
Skills:
Excellent customer service skills with a friendly and approachable demeanor
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Proficient in using hotel management software for reservations and guest information
Attention to detail to ensure accuracy in guest information and billing
Bilingual or multilingual skills are highly desirable
Knowledge of night audit procedures is an advantage Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Apply now!
Job Types:
Full-time, Part-time Pay:
$12.00
$14.
00 per hour
Benefits:
Employee discount Paid time off People with a criminal record are encouraged to apply