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Night Auditor
Greensboro, NC

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Tru by Hilton Greensboro

Night Auditor

Entry-Level JobVerifiedNo experience needed

Job Description

Night Auditor Tru by Hilton Greensboro Greensboro, NC Job Details Part-time | Full-time $12
  • $14 an hour 9 hours ago Benefits Paid time off Employee discount Qualifications Foreign language proficiency Multilingual Night audit Writing skills Attention to detail
Full Job Description Overview:
We are seeking a highly motivated and guest-oriented individual to join our team as a Front Desk Agent. As a Night Auditor, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. This is an excellent opportunity to work in the hospitality industry and contribute to creating a positive guest experience.
Duties:
  • Greet guests with a warm and friendly welcome upon arrival
  • Check-in and check-out guests efficiently and accurately
  • Provide information about hotel amenities, services, and local attractions
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Assist with reservations, cancellations, and changes
  • Perform night audit duties as required
  • Maintain the cleanliness and organization of the front desk area
  • Operate phone systems and handle incoming calls with proper phone etiquette
  • Multilingual skills are a plus, as you may need to assist guests who speak different languages
Skills:
  • Excellent customer service skills with a friendly and approachable demeanor
  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Proficient in using hotel management software for reservations and guest information
  • Attention to detail to ensure accuracy in guest information and billing
  • Bilingual or multilingual skills are highly desirable
  • Knowledge of night audit procedures is an advantage Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Apply now!
Job Types:
Full-time, Part-time Pay:
$12.00
  • $14.
00 per hour
Benefits:
Employee discount Paid time off People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements