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Personal Banker / Banking Sales Staff
Owatonna, MN

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Community Bank Owatonna

Personal Banker

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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No experience needed
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Job Description

Primary Function:
Ensure the consistent delivery of bank products while providing exceptional customer service.
Responsibilities:
  • Effectively communicate with customers via the various methods they do so including but not limited to in-person, phone, email and chat functionality. Answering incoming telephone calls efficiently while transferring calls to other staff members as needed.
  • Opening new checking, savings, IRA, HSA, certificate of deposit, and safe deposit box accounts while gathering all relevant customer information.
  • Providing other products and services (debit cards, online banking, bill pay, mobile banking, wire transfers, stop payments, etc.) while referring potential borrowers to the loan department.
  • Review daily reports. Ability to prioritize and respond based on deadlines with a sense of urgency.
  • Managing a teller cash drawer, including accurate daily balancing.
  • Working with the personal banking team to balance the vault, ATM, and various internal accounts, while completing all other tasks as assigned by the immediate supervisor.
  • Assisting the Operations team with various tasks as needed.
Expectations:
  • Adhering to the bank's policies and procedures.
  • Supporting the decisions made by bank management and the Board of Directors.
  • Representing the bank in and out of the office in a positive, professional manner, and with a high level of integrity.
  • Possessing a strong work ethic that includes dependability and punctuality.
  • Exhibiting a professional and businesslike demeanor and appearance.
  • Demonstrating a willingness to be part of a team.
  • Maintaining and improving knowledge of banking rules and regulations.
  • Keeping work area neat and organized.
  • Working in the main lobby and the drive-up in accordance with the schedule provided by the immediate supervisor.
Qualifications:
  • High school diploma or equivalent.
  • No previous bank experience required, although 2 or more years of bank experience is preferred.
  • Excellent verbal communication skills with a pleasant, outgoing personality.
  • Ability to work independently with minimal direct supervision.
  • Ability and willingness to maintain confidentiality of privileged information.
  • Proficiency with standard office computer equipment and software.
  • Strong attention to detail.
  • Basic and general math skills.
Job Type:
Full-time Pay:
$16.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid sick time Paid time off Vision insurance
Work Location:
In person