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Healthcare
Care Coordinator
Chula Vista, CA

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Coast Surgical Group

Referral Coordinator

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Job Description

Coast Surgical Group is looking for a detailed and compassionate individual to join the team as a Referral Coordinator. We are a 7 surgeon, private practice that has been proudly serving the South Bay Community for over 25 years.
Ideal candidates will have:
  • an amazing work ethic
  • experience in a medical setting
  • familiarity with medical terminology
  • be thorough and detailed in their work
  • clear written and verbal communication skills
  • familiarity with basic office technology, Epic experience preferred
  • Bilingual, Spanish (required) The position consists of:
  • Helping to create a welcoming and supportive environment for patients.
  • Obtaining referrals and authorizations from insurance companies for patient treatment via individual insurance company processes.
  • Verifing patient eligibility and benefits through insurance companies.
  • Maintaining familiarity with contracted insurance companies' processes and procedures for patient care coordination, including all portal login credentials.
  • Coordinating patient care with outside providers by assisting in appointment scheduling and following up to ensure that patients have kept their required appointments.
  • Clearly communicating status of referrals and authorizations with patients, providers, and support staff and facilitating the resolution of any challenges in the process.
  • Gathering necessary reports from outside providers and ensuring proper indexing of the reports within Electronic Health Records.
  • Coordinating patient acquisition of Durable Medical Equipment through insurance benefits as needed.
  • Maintaining familiarity with all front office duties for cross coverage as needed.
Job Type:
Full-time Pay:
$20.00
  • $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Medical terminology: 1 year (Required)
Language:
Spanish (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance