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Healthcare
Care Coordinator
Cherry Hill, NJ
Find & Apply For Care Coordinator Jobs in Cherry Hill, New Jersey
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➢ Professional language skills ➢ Proven sales abilities ➢ Effective, positive phone skills ➢ Follow through ➢ Organizational skills ➢ Problem solver - remain calm under pressure ➢ Computer skills ➢ Self-motivated/innovative with time ➢ Accuracy ➢ Listening skills
Essential Functions:
➢ Be the example of the Core Values for your team and establish that environment in the workplace. ➢ Ensure all inbound calls/messages are answered, new patients scheduled, and service is met. Solve problems when possible, transfer as needed in order to optimize all communications experiences. ➢ Maintain working relationships with the clinics. ➢ Maintain and create customer relationships. ➢ Ensure the tone of all calls are answered with positive and professional language while utilizing phone dialogue protocol. ➢ Monitor the new patient numbers. ➢ Miscellaneous duties including insurance breakdowns, new patient/referral thank you cards, one week calls, assisting billing and taking back up payments. ➢ Maintain New Patient Tracker' '