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Dental Insurance Coordinator/Treatment Coordinator

Career Insights for Care Coordinator

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Based on New Jersey data

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$73,012 / year median in New Jersey

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Job Description

Required Skills:
➢ Professional language skills ➢ Proven sales abilities ➢ Effective, positive phone skills ➢ Follow through ➢ Organizational skills ➢ Problem solver - remain calm under pressure ➢ Computer skills ➢ Self-motivated/innovative with time ➢ Accuracy ➢ Listening skills
Essential Functions:
➢ Be the example of the Core Values for your team and establish that environment in the workplace. ➢ Ensure all inbound calls/messages are answered, new patients scheduled, and service is met. Solve problems when possible, transfer as needed in order to optimize all communications experiences. ➢ Maintain working relationships with the clinics. ➢ Maintain and create customer relationships. ➢ Ensure the tone of all calls are answered with positive and professional language while utilizing phone dialogue protocol. ➢ Monitor the new patient numbers. ➢ Miscellaneous duties including insurance breakdowns, new patient/referral thank you cards, one week calls, assisting billing and taking back up payments. ➢ Maintain New Patient Tracker' '
Work Location:
One location
Work Remotely No Job Type:
Full-time Pay:
$25.00 - $35.00 per hour
Benefits:
Dental insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance