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Care Coordinator
American Fork, UT

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Hyde Orthodontics

Orthodontic Office Financial & Insurance Coordinator

Job Description

Orthodontic Office Financial & Insurance Coordinator Hyde Orthodontics American Fork, UT Job Details Part-time | Full-time $21 - $25 an hour 3 days ago Benefits Paid holidays Dental insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Interpersonal skills Dental receptionist Computer literacy Practice management software Patient management software Administrative experience Attention to detail Computer skills Clerical experience Full Job Description About us Hyde Orthodontics is a top rated long-standing dental specialty practice in American Fork, UT. Description Exciting opportunity to join our orthodontic team focusing on customer service, specifically overseeing patient accounts and payments in a fast-paced, efficient, warm and inviting office! Dr. Hyde has been successfully growing the practice at this location since 2009. This is a wonderful rare chance to join our staff in this important position!
Responsibilities Financial Presentations:
Explain treatment costs, insurance coverage, and financing options clearly to patients and parents.
Payment Plans:
Set up customized contracts, collect down payments, and secure signed financial agreements with defined due dates.
Insurance Management:
Verify dental insurance benefits, submit electronic claims, track active claims, and follow up on preauthorizations or denials.
Accounts Receivable:
Monitor outstanding balances, post daily payments, and handle routine messages and calls for overdue accounts.
Record Keeping:
Document all financial arrangements and conversations accurately in the practice management software. Review daily with the doctor any pertinent billing issues to resolve them quickly and efficiently.
Qualifications Experience:
1-3 years of administrative, financial, or customer service experience, ideally within a dental or orthodontic setting. Desire to learn and and progress is a must!
Software Literacy:
good computer and clerical skills are needed as we use cloud-based practice management software and patient messaging portals.
Organization:
High attention to detail with strong record-keeping skills. Thorough documentation of all conversations and understandings regarding patient payment arrangements. Punctuality and energetic and upbeat attitude to contribute to the positive office environment.
Communication:
Strong interpersonal skills to schedule appointments, answer and return phone calls, discuss money comfortably and maintain a welcoming demeanor. Needs a strong ability to get along well with co-workers and contribute to the success of the office. Additional Information Current employee in this position has all duties and responsibilities well outlined and organized and will train to make a smooth transition! Looking to hire asap for 7 hours/day for 4 days a week Mon-Thursday 7:30am-3:30pm. Competitive hourly pay with paid holidays and time off. Every Friday off.
Job Types:
Full-time, Part-time Pay:
$21.00 - $25.00 per hour
Benefits:
401(k) Employee discount Flexible schedule Paid time off
Work Location:
In person