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Dental Front Desk / Assistant
Job Description
Dental Front Desk / Assistant Smile Arts
- 5.0 Sterling Heights, MI Job Details Part-time | Full-time $16
- $28 an hour 8 hours ago Benefits Dental insurance 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Microsoft Excel Medical scheduling Administrative experience High school diploma or GED Records management
Full Job Description Company Overview:
Smile Arts is a privately owned dental practice located in Sterling Heights, MI. We offer compassionate and comprehensive general dentistry and implants. Dr. Waseem Taraji has established a warm, welcoming atmosphere prioritizing his patient's comfort and quality of care. We are looking for a friendly, enthusiastic, and harding working individual to join our work family! Smile Arts is looking for a full time Front Desk Receptionist / Dental assistant who will provide excellent customer service to all patients and be the first point of contact for all visitors. The position is expected to help the dental assistants in the back (training will be provided). Although this is a hybrid position, the majority of the time will be spent at the front desk helping with billing/insurance verification. The Front Desk Receptionist manages incoming calls, scheduling patient appointments, verifying insurance, and maintaining/updating patient's records. The Front Desk receptionist will discuss treatment financials with patients and manage insurance/patient payments, as well as support other administrative tasks as needed. The pay range is $16-30/hour based on experience/Knowledge. Front desk employee are also expected to help out in the back (sterlization and getting rooms ready and chair-side assisting) to help with efficient flow of appointments and to cover for assistants on vacation.
- Training will be provided.
Experience is perferred.
Qualifications:
- High School Diploma or equivalent
- Minimum of 6 months experience as a Front Desk Receptionist or similar role (perfered). Dental office experience perferred.
- Excellent communication, interpersonal, and customer service skills, including the ability to work calmly under pressure
- Ability to assist in the back (training as a dental assistant will be provided)
- Ability to prioritize and multitask in a fast paced environment
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Experience with scheduling appointments and using patient management software
- Strong attention to detail and accuracy in managing patient records, verifying insurance, collecting payments, and maintaining inventory
- Strong problem-solving skills and ability to work independently and as part of a team
- Ability to maintain confidentiality and HIPAA compliance
- Greet and welcome guests in a professional manner
- Answer and direct phone calls appropriately
- Perform data entry tasks accurately
- Assist with scheduling appointments and managing calendars
- Provide administrative support such as transcribing notes and managing correspondence
- Handle inquiries and provide information to visitors
- Bilingual preferred!
Job Types:
Full-time, Part-time Pay:
$16.00
- $28.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Paid time off Application Question(s): Are you familiar with Dental billing/coding ? Have you worked (at any capacity) in a dental office? Ability to
Commute:
Sterling Heights, MI 48314 (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Flexible Work Schedules
- Dental Insurance