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Medical Receptionist Oakland Eye Clinic Rochester Hls, MI Job Details Full-time 1 hour ago Qualifications Filing Medical scheduling Administrative experience Records management Medical terminology Full Job Description Company Overview Oakland Eye Clinic is a dedicated ophthalmology practice led by a skilled physician and supported by a small team of healthcare professionals. We are committed to providing personalized eye care services in a compassionate and professional environment. Overview We are seeking a detail-oriented and energetic and dependable Medical Receptionist to join our clinic. The ideal candidate will excel in patient service, administrative support, and medical office management, ensuring smooth daily operations. This role offers an opportunity to be the first point of contact for patients while supporting clinical workflows through effective documentation and communication. This is a full time position (34-36 hours per week) with fixed hours. Responsibilities Greet patients warmly, verify insurance information, and schedule appointments using electronic health record (EHR) systems. Manage patient check-in and check-out processes with professionalism and attention to detail, including updating medical records and documentation review. Handle phone communication with patients, providers, and insurance companies while maintaining excellent phone etiquette. Assist with medical billing and collections, including understanding health insurance policies such as Medicare and HIPAA compliance. Maintain organized filing systems for medical records, clinical documentation, and correspondence in accordance with confidentiality policies. Support clinical staff by preparing patient charts, reviewing care plans, and managing electronic health records (EHR) management tasks. Perform clerical duties such as data entry, typing (including 10 key typing), and using Microsoft Office applications to generate reports or correspondence. Experience Prior clinic or medical office experience is preferred, with a strong understanding of front desk operations and patient service procedures. Familiarity with EMR/EHR systems. Excellent communication and phone skills. Knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing practices is highly desirable. Communication with physician and staff to ensure smooth office operation. Prepare and organize paperwork, fee slips etc. for upcoming appointments. Collect patient copays and billing balances. Organize and email scanned billing information to a off site billing service. Team player and dependable Join our team to provide outstanding patient care through excellent administrative support while advancing your career in a supportive medical setting!

Work Location:

In person