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Now viewing: Medical Front Desk Specialist
RH
Robert Half
Medical Front Desk Specialist
Entry-Level JobVerifiedNo experience needed
Job Description
Description We are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to serve as the first point of contact for patients. This role is responsible for creating a welcoming experience while supporting appointment scheduling, patient registration, insurance verification, and general administrative functions. The ideal candidate is detail oriented, detail-oriented, and enjoys building positive relationships with patients and staff.
Responsibilities:
- Welcome patients, visitors, and vendors with a courteous and detail-focused approach that reflects a patient-centered environment.
- Coordinate appointment calendars by booking new visits, confirming upcoming schedules, and adjusting existing appointments as needed.
- Review insurance details, confirm coverage information, and collect copayments in accordance with office procedures.
- Complete patient intake activities by entering and updating demographic and registration information with a high level of accuracy.
- Maintain electronic patient files and ensure documentation is properly recorded, organized, and accessible.
- Manage administrative workflows related to referrals, prior authorizations, and requests for medical records.
- Handle incoming paperwork through scanning, faxing, filing, and document distribution to support daily office operations.
- Assist providers and clinical team members with general administrative tasks that improve workflow and patient service.
- Uphold privacy standards and follow all applicable healthcare regulations while maintaining a clean and welcoming reception area. Requirements
- High school diploma or equivalent is required.
- Prior experience in a medical office, healthcare setting, front desk role, or customer-facing position is preferred.
- Working knowledge of patient scheduling, check-in procedures, and general front office operations is preferred.
- Understanding of insurance verification processes and basic medical terminology is a plus.
- Strong verbal and written communication skills with the ability to interact professionally with patients and staff.
- Excellent organizational skills and attention to detail in a fast-paced environment.
- Ability to manage multiple tasks simultaneously while maintaining accuracy and professionalism.
- Proficiency with Microsoft Office and general computer systems is required.