We are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to serve as the first point of contact for patients. This role is responsible for creating a welcoming experience while supporting appointment scheduling, patient registration, insurance verification, and general administrative functions. The ideal candidate is detail oriented, detail-oriented, and enjoys building positive relationships with patients and staff.
Responsibilities:
- Welcome patients, visitors, and vendors with a courteous and detail-focused approach that reflects a patient-centered environment.
- Coordinate appointment calendars by booking new visits, confirming upcoming schedules, and adjusting existing appointments as needed.
- Review insurance details, confirm coverage information, and collect copayments in accordance with office procedures.
- Complete patient intake activities by entering and updating demographic and registration information with a high level of accuracy.
- Maintain electronic patient files and ensure documentation is properly recorded, organized, and accessible.
- Manage administrative workflows related to referrals, prior authorizations, and requests for medical records.
- Handle incoming paperwork through scanning, faxing, filing, and document distribution to support daily office operations.
- Assist providers and clinical team members with general administrative tasks that improve workflow and patient service.
- Uphold privacy standards and follow all applicable healthcare regulations while maintaining a clean and welcoming reception area.