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Ophthalmic Technician
Hamden, CT

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Raffaele Inc

Receptionist/Optometric Technician

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Job Description

Receptionist/Optometric Technician Raffaele Inc - 3.5 Hamden, CT Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Qualifications Customer communication Electronic health records (EHR) management Administrative experience Clinical data entry Managing patient records
Full Job Description Benefits:
Competitive salary Free uniforms Paid time off Training & development
Please Note:
We are only considering candidates who have optometric technician or medical assistance experience. If you do not have this background, DO
NOT APPLY.
Do not message us privately - we will reach out to selected candidates directly. Pearle Vision is seeking an experienced and dependable Receptionist/Optometric Technician to join our fast-paced, patient-focused team. In this role, you will play a key part in both front desk operations and clinical support - welcoming patients, scheduling appointments, verifying insurance, and assisting with pre-testing to ensure a smooth, high-quality experience from start to finish. We're looking for someone with a background in medical office settings, strong customer service skills, and the ability to balance administrative tasks with hands-on clinical support in dynamic environment.
Key Responsibilities:
Welcome patients and manage the full check-in/check out process Schedule and confirm appointments Manage multiple phone lines, respond to inquiries, and route calls appropriately Verify insurance eligibility and obtain authorizations prior to services Process payments and balance daily cash and credit card transactions Maintain accurate patient records and data entry in electronic systems Provide clinical support to the optometric team, including performing pre-testing using the auto-refractor, tonometer, and retinal imaging camera Patient education for contact lens insertion and removal Support overall office efficiency and maintain a professional, organized environment Collaborate with doctors and the clinical team to ensure a seamless patient experience
Qualifications:
Required:
1-2 years of experience in a medical office or healthcare setting Strong multitasking and organizational skills Excellent communications and customer service abilities Proficiency with computers and electronic medical records
Preferred:
Experience in optometry, ophthalmology, or optical settings
Job Type:
FULL TIME
Ability to
Commute:
Hamden, CT 06514 (REQUIRED) Work location: IN PERSON

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance