•

Please Note:

We are only considering candidates who have optometric technician or medical assistant experience . If you do not have this background, do not apply . Do not message us privately — we will reach out to selected candidates directly through Indeed.

Receptionist / Optometric

Technician (Hybrid Role) Pearle Vision is seeking an experienced and dependable Receptionist / Optometric Technician to join our fast-paced, patient-focused team. In this role, you will play a key part in both front desk operations and clinical support — welcoming patients, scheduling appointments, verifying insurance, and assisting with pre-testing to ensure a smooth, high-quality experience from start to finish. We're looking for someone with a background in medical office settings, strong customer service skills, and the ability to balance administrative tasks with hands-on clinical support in a dynamic environment.

Key Responsibilities:

Welcome patients and manage the full check-in/check-out process Schedules and confirms appointments Manage multiple phone lines, respond to inquiries, and route calls appropriately Verify insurance eligibility and obtain authorizations prior to services Work closely with billing to resolve insurance and patient balance matters Process payments and balance daily cash and credit card transactions Maintain accurate patient records and data entry in electronic systems Provide clinical support to the optometric team, including performing pre-testing using the auto-refractor, tonometer, and retinal imaging camera. Patient education for contact lens insertion and removal Support overall office efficiency and maintain a professional, organized environment Collaborate with doctors and the clinical team to ensure a seamless patient experience

Qualifications:

Required:

1-2 years of experience in a medical office or healthcare setting Strong multitasking and organizational skills Excellent communication and customer service abilities Proficiency with computers and electronic medical records

Preferred:

Experience in optometry, ophthalmology, or optical settings

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour Ability to

Commute:

Hamden, CT 06514 (Required)

Work Location:

In person