Great Opportunity to Join a Dynamic and Highly Respected Team! About PYHIT (Peter Young Housing Industries and Treatment) Mission and Values Peter Young Housing, Industries, and Treatment (PYHIT) is a reputable and committed nonprofit 501(c)(3). PYHIT and its staff serve the impoverished, the addicted, and the socially disenfranchised in many communities. Peter Young Housing, Industries, and Treatment, offers a wide range of substance abuse treatment services, and housing. This results in giving program participants the tools to reintegrate back into the community as dignified, productive and contributing members of society. PYHIT's Values
- We are patient-oriented
- We operate with honesty and integrity
- We treat everyone with mutual respect and sensitivity, recognizing the importance of diversity
- We are accountable to patients, employees and providers
- We are committed to quality, motivation and excellence
- We communicate openly and frequently
- We are a synergized, team-oriented agency Position Summary TheUnite Us Screening & Care Navigator is responsible for identifying individuals who may benefit from health, behavioral health, substance use, social service, and community-based resources and connecting them with appropriate services.
This position serves as a bridge between clients and community providers by utilizing the Unite Us platform to screen for needs, make referrals, coordinate services, and monitor referral outcomes. The Navigator works closely with clients, clinical staff, community organizations, healthcare providers, social service agencies, and other referral partners to reduce barriers to care and improve access to services. Essential Responsibilities Conduct screenings to identify client needs, including behavioral health, substance use, housing, transportation, food insecurity, employment, healthcare, financial, and other social determinants of health. Utilize the Unite Us platform to identify appropriate community resources and make electronic referrals. Educate clients about available services and assist them in accessing appropriate resources. Follow up with clients and referral agencies to determine whether services were successfully accessed. Track referrals, outcomes, and unresolved needs through Unite Us and agency documentation systems. Identify barriers preventing clients from engaging in services and work collaboratively to develop solutions. Provide warm handoffs and care navigation when clients require additional assistance connecting with providers. Maintain communication with community partners and develop positive working relationships with referral agencies. Coordinate with counselors, case managers, medical providers, peer recovery staff, probation, courts, hospitals, and other professionals when appropriate and authorized. Assist clients with navigating healthcare, behavioral health, substance use treatment, and community support systems. Maintain accurate, timely, and confidential documentation in accordance with agency, HIPAA, and regulatory requirements. Participate in team meetings, case conferences, trainings, and community outreach activities. Identify gaps in available community services and communicate those needs to agency leadership. Support outreach and engagement efforts designed to increase access to treatment and supportive services. Maintain professional boundaries and follow all agency policies and procedures. Qualifications High school diploma or equivalent required Strong communication, organizational, problem-solving, and interpersonal skills. Ability to work independently and as part of a multidisciplinary team. Ability to maintain confidentiality and work with sensitive client information. Basic computer skills and ability to learn and utilize electronic referral and documentation platforms. Must demonstrate cultural humility, professionalism, compassion, and a nonjudgmental approach to working with clients.
Key Competencies Client Engagement:
Builds trust and establishes positive relationships with individuals from diverse backgrounds.
Care Navigation:
Helps clients understand available resources and successfully connect with appropriate services.
Resource Coordination:
Identifies appropriate community resources and facilitates timely referrals.
Follow-Up:
Monitors referrals and follows up to determine whether identified needs have been addressed.
Problem Solving:
Identifies barriers to services and develops practical solutions with clients and community partners.
Documentation:
Maintains accurate and timely records of screenings, referrals, contacts, and outcomes. Performance Expectations The successful candidate will demonstrate consistent follow-through with referrals, timely documentation, effective client engagement, knowledge of community resources, and the ability to establish strong working relationships with internal staff and external community partners. The overall goal of the position is to ensure that clients do not simply receive areferral—they receive assistance navigating the system and connecting with the services they need.
Pay:
$21.00 - $23.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location:
In person
