Find & Apply For Registrar / Patient Service Representative Jobs in Waldorf, Maryland

Join a Team That Loves Making People Smile! Open Smiles Dental is a growing, modern general dental practice in Waldorf, Maryland, committed to providing exceptional patient care in a warm, welcoming environment. We are seeking an experienced, energetic, and compassionate Front Desk Patient Care Specialist to become the face of our practice. If you enjoy helping people, building relationships with patients, and working in a supportive team environment, we'd love to meet you! About the Position As our Front Desk Patient Care Specialist, you'll be the first impression our patients have of Open Smiles Dental. You'll help ensure every patient feels welcomed, informed, and cared for from the moment they call our office until they leave with a smile. Experience using Eaglesoft Dental Software is strongly preferred. Responsibilities Welcome patients with professionalism and warmth Answer incoming phone calls using excellent telephone etiquette Schedule, confirm, and coordinate patient appointments Check patients in and out efficiently Collect co-pays, deductibles, balances, and other patient payments Review treatment plans and financial arrangements with patients Verify dental insurance eligibility and benefits Enter and maintain accurate patient information in Eaglesoft Present treatment estimates when appropriate Assist with insurance claims and pre-authorizations Manage appointment reminders and patient recalls Complete end-of-day balancing and reports when assigned Help maintain a clean, organized, and inviting reception area Communicate effectively with doctors, hygienists, assistants, and administrative staff Support office goals for schedule efficiency and patient satisfaction QualificationsRequired Minimum 2 years of dental front office experience Experience with Eaglesoft Practice Management Software High school diploma or GED Strong computer and typing skills Excellent communication and customer service skills Preferred Knowledge of dental insurance, PPO plans, and benefit verification Experience presenting treatment plans and collecting payments Familiarity with Microsoft Office (Word, Excel, Outlook) Bilingual (English/Spanish) is a plus We're Looking for Someone Who... Has a positive, upbeat personality Enjoys making patients feel comfortable and valued Is dependable and punctual Can multitask without sacrificing accuracy Has excellent organizational skills Is detail-oriented Takes initiative without constant supervision Works well under pressure Is a team player with a willingness to help wherever needed Maintains professionalism and confidentiality (HIPAA compliance) Wants a long-term career—not just another job

Schedule Monday:

8:00 AM•5:00

PM Tuesday:

8:00 AM•5:00

PM Wednesday:

8:00 AM•5:00

PM Thursday:

8:00 AM•5:00

PM Every Other Friday:

8:00 AM•2:00 PM No evenings. No weekends. Benefits We value our team members and offer an excellent benefits package that includes: Competitive hourly pay Performance-based bonuses 401(k) retirement plan Paid Time Off (PTO) Paid holidays Employee dental care after one year of employment Aflac supplemental and life insurance Uniform allowance Continuing education opportunities Employee appreciation events Supportive, family-oriented work environment Opportunities for advancement and professional growth Why You'll Love Working at Open Smiles Dental Our mission is simple: provide exceptional dentistry while treating every patient like family. We believe that a positive workplace creates exceptional patient experiences. Our team is collaborative, respectful, and committed to helping one another succeed. We invest in our employees, celebrate accomplishments, and encourage professional growth. If you're looking for a practice where your work is appreciated, your ideas are valued, and you can build a long-term career, we'd love to hear from you. Apply Today!

Please submit:

Your resume A brief cover letter telling us why you'd be a great fit for Open Smiles Dental Qualified candidates will be contacted to schedule an interview. Open Smiles Dental is an Equal Opportunity Employer.

Pay:

$19.00•$25.00 per hour

Benefits:

401(k) Disability insurance Employee discount Free parking Life insurance Paid time off Uniform allowance

Work Location:

In person