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Registrar / Patient Service Representative
Englewood Cliffs, NJ

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Dr Isaac Pain and Injection Clinic

Korean Speaking Front Desk / Medical Office Coordinator

Entry-Level JobVerifiedNo experience needed

Job Description

Medical Office Assistant / Front Desk Coordinator Physician-Owned Interventional Pain Practice | Bergen County, NJ We are a growing, physician-owned interventional pain practice seeking a reliable, organized, personable, and professional team member to join our practice. This position will primarily support front desk operations, patient coordination, scheduling, insurance verification, prior authorizations, and general administrative tasks . We are looking for someone who is dependable, detail-oriented, polished, personable, and eager to learn . No prior medical office experience is required—training will be provided for the right candidate. Responsibilities Greet patients and provide a warm, professional, and welcoming experience Answer phones, emails, and patient inquiries Schedule and confirm appointments Check patients in and out Verify patient demographics, insurance information, and eligibility Assist with prior authorizations for procedures, imaging, and medications Coordinate the physician's daily schedule and procedure schedule Prepare charts and paperwork for upcoming visits and procedures Communicate with patients regarding appointments, forms, instructions, and other administrative matters Collect copays, deductibles, coinsurance, and patient balances as needed Assist with obtaining outside medical records, imaging reports, and other documentation Communicate with insurance companies and outside medical offices when necessary Maintain organized patient and administrative records Answer and return patient phone calls in a timely and professional manner Assist the physician with day-to-day practice operations Assist with general administrative and office responsibilities as needed Qualifications Korean-speaking required English-speaking required No prior medical office experience required—training will be provided Medical office, healthcare, insurance, or customer-service experience is a plus Strong communication and computer skills Organized, dependable, punctual, and detail-oriented Ability to learn new software and office systems quickly Excellent interpersonal and customer-service skills Professional, polished, and well-groomed appearance Well-dressed and appropriately attired for an upscale, physician-owned medical practice Warm, friendly, and welcoming demeanor Smiles and maintains a positive, pleasant attitude when interacting with patients Comfortable working independently and taking initiative Able to maintain a high level of professionalism and confidentiality What We're Looking For The ideal candidate is friendly, personable, polished, organized, dependable, and attentive to detail . The front desk is the first impression of our practice , so we place a strong emphasis on professional appearance, excellent customer service, a warm smile, and a welcoming attitude toward every patient . We are looking for someone who genuinely enjoys working with people and wants to help create a high-quality, comfortable, and professional patient experience . Because this is a growing physician-owned practice, we are looking for someone who wants to become an important part of the practice and grow with us . Prior medical office experience is not required. We are willing to train the right candidate.
Position Details Schedule:
Part-time or full-time
Compensation:
Competitive hourly compensation based on experience
Location:
Bergen County, NJ We are looking for someone who will represent the practice with professionalism, warmth, confidence, and a positive attitude every day.
Pay:
$16.00 - $24.00 per hour
Benefits:
Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance