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Registrar / Patient Service Representative
Maplewood, NJ
Find & Apply For Registrar / Patient Service Representative Jobs in Maplewood, New Jersey
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Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a commitment to excellence to make it all possible.
Roles & Responsibilities:
Analyzes, evaluates and tracks employees requesting ADA from submission through case closeout Receives and processes all ADA requests for review in accordance with SOP Review ADA requests for completeness prior to forwarding for medical necessity determination Communicates with treating provider(s) regarding requests for medical information Communicates with requesting employees as necessary Works under the direction of and in assistance to the licensed clinical evaluator Maintains accurate case tracking and diary system to ensure adherence to applicable deadlines. Maintains efficient ADA filing system of all cases Acts as a primary point of contact for internal and external customers regarding policy and procedures Stays abreast of, understands and disseminates industry standards, regulations, guidelines and developments Participate in interactive process committee meetings as requested Other duties as assigned
Education, Experience and Qualifications:
High School Diploma required College Degree strongly desired Prior experience with ADA laws, rights, regulations and guidelines preferred Experience communicating directly with patients, providers and office staff required Experience handling confidential health information required
Knowledge and Skills:
Knowledge of medical terminology-strongly preferred Proficient use of computers and software
specifically Microsoft Office Suite required Strong interpersonal communication skills
must be able to interact effectively with internal and external customers.
Excellent organization, administrative and multi-tasking skills Excellent written and oral communication skills Able to work independently and prioritize work accordingly Strong attention to detail