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NJ Transit

ADA Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,301 / year median in New Jersey

+14% projected growth

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Job Description

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a commitment to excellence to make it all possible.
Roles & Responsibilities:
Analyzes, evaluates and tracks employees requesting ADA from submission through case closeout Receives and processes all ADA requests for review in accordance with SOP Review ADA requests for completeness prior to forwarding for medical necessity determination Communicates with treating provider(s) regarding requests for medical information Communicates with requesting employees as necessary Works under the direction of and in assistance to the licensed clinical evaluator Maintains accurate case tracking and diary system to ensure adherence to applicable deadlines. Maintains efficient ADA filing system of all cases Acts as a primary point of contact for internal and external customers regarding policy and procedures Stays abreast of, understands and disseminates industry standards, regulations, guidelines and developments Participate in interactive process committee meetings as requested Other duties as assigned
Education, Experience and Qualifications:
High School Diploma required College Degree strongly desired Prior experience with ADA laws, rights, regulations and guidelines preferred Experience communicating directly with patients, providers and office staff required Experience handling confidential health information required
Knowledge and Skills:
Knowledge of medical terminology-strongly preferred Proficient use of computers and software
  • specifically Microsoft Office Suite required Strong interpersonal communication skills
  • must be able to interact effectively with internal and external customers.
Excellent organization, administrative and multi-tasking skills Excellent written and oral communication skills Able to work independently and prioritize work accordingly Strong attention to detail
Working Environment:
General office environment
Physical Demands:
Sitting at desk 80
  • 90% Standing, stooping, bending, lifting, carrying10
  • 20% A t NJ Transit you will enjoy a competitive salary and excellent benefit package: Comprehensive Family Health Insurance
  • Medical, Prescription, Dental, Vision Flexible Spending Account Life Insurance Paid Leave Tuition Assistance Pre-Tax Commuter Benefits Plan Retirement Plans 401(a)
  • Retirement plan with a 6% employer contribution 401(k)
  • Retirement saving plan with up to an 3% company match 457(b)
  • Deferred Savings Plan
NJ TRANSIT
is an Equal Opportunity Employer. Learn more about
NJ TRANSIT!
Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • 457(b) Deferred Compensation Plans