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Medical Office Receptionist - Front Desk Cope Center for Autism Ridgewood, NJ Job Details Full-time From $20 an hour 1 hour ago Benefits Free parking 401(k) Paid time off 401(k) matching Bereavement leave Paid sick time Qualifications Spanish Customer communication English Medical scheduling Administrative experience High school diploma or

GED EMR/EHR

Attention to detail Organizational skills Initiative Patient interaction Phone etiquette Clinical confidentiality policies Medical receptionist Full Job Description Company Overview The Cope Center for Autism is a non-profit organization aimed at supporting autistic children and their families. We operate a medical practice that evaluates children to determine if they meet the criteria for autism and provides follow-up care and sensory-friendly EEG services. Our family support team is there to help families navigate the autism journey with personalized guidance, resources, and education. In addition, we offer an enrichment program for autistic children and their families. We are looking for more than administrative support—we are looking for a caring individual aligned with our commitment to fostering a welcoming and supportive experience for the families we serve. Job Overview We are seeking a warm, professional, and attentive Medical Office Receptionist to join our growing team. In this role, you will provide essential administrative support while ensuring a welcoming environment. The position requires attention to detail, the ability to multitask in a fast-paced healthcare environment, and a commitment to patient confidentiality and quality care. This is a front-desk and administrative position focused on patient scheduling, check-in/check-out, telephone communication, insurance-related tasks, and other office responsibilities. This position does not involve clinical or Medical Assistant duties. Responsibilities Schedule appointments (including insurance verification) and maintain the appointment calendar. Handle incoming calls and office voicemail, addressing inquiries and directing calls as necessary. Process incoming referrals and coordinate referral requests. Greet patients and visitors in a professional and courteous manner. Assist with patient check-in and check-out processes. Maintain accurate medical records and ensure compliance with HIPAA regulations. Maintain accurate patient information and documentation in the electronic health record (EHR) system. Assist with administrative tasks such as filing, scanning, faxing, data entry, and managing correspondence. Communicate with healthcare providers and staff regarding scheduling, patient information, and other administrative matters. Assist with scheduling and administrative tasks with respect to family support services. Provide excellent customer service to children and their families. Qualifications Previous experience as a Medical Receptionist or in a similar medical administrative support role, preferably in pediatrics. Bilingual in English and Spanish is required to effectively communicate with patients and families. Experience with electronic health record systems, particularly Practice Fusion. Excellent organizational skills with attention to detail. Ability to work independently and effectively in a fast-paced environment while maintaining professionalism. Strong interpersonal skills with the ability to build rapport with patients and staff. Ability to work as an effective team member with a willingness to help out as needed. Ability to take initiative and anticipate the needs of staff.

NOTE:

This is a non-clinical, administrative position. Candidates seeking a Medical Assistant or other clinical role should note that we are not currently hiring for those positions. Our mission-driven, growing organization is excited to expand our team. If you are a motivated individual passionate about providing exceptional patient care through effective administrative support, we encourage you to apply for this rewarding opportunity as a Medical Office Receptionist at the Cope Center for Autism.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Bereavement leave Free parking Paid sick time Paid time off Application Question(s): This position is a Medical Office Receptionist role focused on front-desk and administrative responsibilities, including scheduling, phones, patient check-in/check-out, insurance-related tasks, and maintaining patient records. Please confirm that you understand that this opening is for a Medical Office Receptionist and that we are not currently hiring for a Medical Assistant or other clinical position.

Experience:

medical office receptionist/front-desk: 1 year (Required)

Language:

Spanish (Required) Ability to

Commute:

Ridgewood, NJ 07450 (Required)

Work Location:

In person