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Hospitality
Busser / Banquet Worker / Cafeteria Attendant
Wailea-Makena, HI

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Now viewing: Assistant Director of Food and Beverage - Grand Wailea, A Waldorf Astoria Resort
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Hilton

Assistant Director of Food and Beverage - Grand Wailea, A Waldorf Astoria Resort

Job Description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Assistant Director of Food and Beverage to join the Food and Beverage team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. In this role, you will report directly to the Director of Food and Beverage and oversee the property's banquet and outlet operation. You will oversee a team of 19 leaders and 250+ Front-of-House team members. The ideal candidate will have at least 2-3 years of multi-outlet leadership experience and be a hands-on, driven leader with a strong presence in the operation. Previous experience managing in a unionized work environment is strongly preferred. The successful candidate will also possess strong beverage knowledge, with prior experience in a Forbes-rated hotel highly preferred. Want to learn more? Hotel Website , Facebook , Instagram , YouTube Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Assistant Director of Food and Beverage , you're not just supporting the F&B Director in overseeing all aspects of the hotel's food and beverage operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: Support F&B operational strategy: Assist in overseeing operations of the Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting Drive guest satisfaction strategy: Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience Contribute to revenue growth: Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing #LI-JP2

Benefits

  • Professional Development