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Hospitality
Fast Food / Counter Worker
Jefferson, GA

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Pollo Rico

Front of House Team Member

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Job Description

Job Summary Join our dynamic team as a Front of House Team Member, where your energy and enthusiasm will create memorable experiences for our guests! In this vibrant role, you'll be the friendly face welcoming customers, taking their orders, and ensuring their visit is smooth and enjoyable. Your culinary and food service expertise will shine as you handle food preparation, operate POS systems, and maintain a clean, organized workspace. This position offers an exciting opportunity to develop your skills in a fast-paced environment while contributing to a positive team atmosphere. All roles are paid positions, emphasizing the value we place on every team member's contribution. Duties Greet customers warmly and provide exceptional customer service throughout their visit Take food and beverage orders accurately using POS systems such as Aloha POS and Micros POS Process cash and card transactions efficiently while handling cash register operations and retail sales transactions Assist with food preparation tasks to support kitchen staff, including basic food handling and operating kitchen equipment Upsell menu items to enhance customer experience and increase sales opportunities Maintain cleanliness and sanitation of the workspace, including food prep areas, dining spaces, and equipment Manage food service customer orders from start to finish, ensuring timely delivery and satisfaction Support food safety management practices by adhering to sanitation standards and proper food handling procedures Skills Proven experience in quick service or fast food restaurant environments with strong food service knowledge Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms Excellent time management skills to handle multiple orders efficiently during busy periods Strong customer service skills with a friendly, approachable demeanor Ability to perform basic math accurately for cash handling and order processing Knowledge of food safety standards, sanitation practices, and proper kitchen equipment operation Experience in retail sales transactions and upselling techniques to maximize revenue opportunities Join us in delivering outstanding service while honing your skills in a lively, supportive environment. We value energetic individuals who are passionate about the food industry and eager to grow their career!
Pay:
$11.00 - $15.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule Food provided
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements