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Hospitality
Gaming Supervisor
Laughlin, NV
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AVI RESORT AND CASINO

Slot Floor Supervisor

Job Description

Title Slot Floor Supervisor About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of their ability to do the job without regard to individual race, religion, color, sex, age, national origin, political affiliation or physical, mental or emotional disabilities or veteran status. All statements contained herein are true to the best of my knowledge. I understand that misrepresentation, omission of facts or falsification of the application will render the application void, or if hired, may result in immediate termination of employment.
Description Summary:
Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Slot department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.
Essential Functions and Responsibilities:
Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned Resolves guest complaints with empathy while maintaining the security of company funds. Develops customer loyalty by consistently greeting known players Monitors the slot floor to ensure a safe and clean environment for guests Comply with Nevada gaming regulations and slot department procedures. Verifies jackpots and floor fills Provide outstanding customer service in a timely manner to both guests and fellow team members Performs other duties as assigned Position Requirements Qualifications High school diploma or equivalent One year of experience in slot operations Previous supervisory experience is helpful Basic math skills. Basic data entry/computer skills. Must be at least 21 years of age. Knowledge of Microsoft Word and Excel is helpful. Knowledge of Player Development applications and slot systems, preferably Bally SDS and CMP. Previous money handling experience is preferred Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Alcohol Awareness Food Handler Physical Requirements Frequently required to walk, stand or sit for long periods Use hands to hold tools and/or equipment required for position Reach with hands and arms Occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment Potential Conditions The work environment is characterized as a casino setting requiring multi-tasking, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate to loud requiring service to guests who may be smoking and/or drinking alcohol. The work environment is a smoking environment in the building as well as occasional work outdoors as needed. Work schedule varies including weekends, holidays and special events. Number of Openings 1 Position Status Full Time Exempt/Non-Exempt Non-Exempt Open Date 10/28/2026 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. Apply Now

Benefits

  • Dental Insurance
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