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Now viewing: Host/Hostess
TT
The Trading Post
Host/Hostess
Entry-Level JobVerifiedNo experience needed
Job Description
Job Overview We are on the lookout for a friendly and organized Host/Hostess to welcome guests and ensure they have a memorable dining experience. In this role, you'll be the first point of contact for our guests, managing reservations, seating arrangements, and guest relations with a warm smile and professional attitude. The ideal candidate is personable, attentive, and eager to create a positive atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to be at the heart of our hospitality team, helping us deliver top-notch service from the moment guests arrive. Responsibilities Greet guests warmly as they arrive and assist with seating arrangements to optimize flow and comfort. Answer phone calls with professionalism, providing information about wait times, reservations, and general inquiries while practicing excellent phone etiquette. Maintain an organized waiting list and communicate wait times clearly to guests. Support guest services by addressing special requests or concerns promptly and courteously. Assist in maintaining cleanliness and organization of the host stand area in accordance with food safety standards. Collaborate with the restaurant team to ensure smooth seating transitions and excellent guest relations. Requirements Previous experience as a host/hostess or in a customer service role within a restaurant setting is preferred. Strong communication skills, including clear verbal interaction and effective phone communication. Basic math skills for handling reservations, wait times, and seating capacity calculations. Knowledge of food safety practices and restaurant operations is beneficial. Excellent organizational skills to manage multiple tables, reservations, and guest requests simultaneously. A friendly attitude with a passion for hospitality and guest relations. Join us as a Host/Hostess where your welcoming personality will help set the tone for an exceptional dining experience!