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Hospitality
Host / Hostess
Lake Lure, NC
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We are seeking a friendly and outgoing individual to join our team as a Host/Front Desk. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. This position is suitable for individuals with a passion for hospitality and a desire to work in a fast-paced restaurant environment. This job is perfect for individuals who can easily navigate on a computer, has great social skills, and thrives in multifaceted situations.
Responsibilities:
Greet guests with a warm and friendly welcome
Seat guests and provide them with menus
Assist in managing reservations and answering phones.
Maintain knowledge of menu items, specials, and promotions
Communicate effectively with guests, servers, and kitchen staff
Ensure the cleanliness and organization of the host/host station
Handle guest inquiries and requests promptly and professionally
Collaborate with team members to ensure smooth operations
Requirements:
Previous experience in customer service or food service is preferred
Excellent communication skills, both verbal and written
Familiarity with Open Table a plus
Ability to handle high-pressure situations with composure
Strong organizational skills and attention to detail
Knowledge of phone etiquette and ability to handle phone reservations
Ability to work in a fast-paced environment while maintaining a positive attitude
Flexibility to work evenings, weekends, and holidays as required
Schedule:
We are currently looking for someone who has evening flexibility. Weekend and Holiday availably is a must. The Lodge on Lake Lure is a smoke free and drug free property.
Job Types:
Full-time, Part-time, Seasonal Pay:
$18.00
$23.
00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Imagine the restaurant gets a sudden rush of walk-ins, and the kitchen is already backed up. How do you analyze the flow of the dining room to decide how fast to seat tables, and how do you explain a longer wait time to arriving guests so they stay? Do you have transportation to Lake Lure? Are you availble to work Friday-Sundays?