We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring for the following shifts at the front desk; part time second shift from 300pm to 1100pm Monday & Tuesday part time night audit from 1100pm to 700am Friday & Saturday As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you. Some of the duties included are: Greet guests with a warm and welcoming demeanor upon arrival Check-in and check-out guests efficiently and accurately Provide information about hotel facilities, services, and local attractions Handle guest inquiries, requests, and complaints promptly and professionally Assist with reservations and room assignments Process payments and maintain accurate records Coordinate with housekeeping to ensure rooms are clean and ready for guest arrivals Perform desk associate duties as needed Maintain a neat and organized front desk area
Requirements:
- Previous experience in hospitality or customer service preferred
- Familiarity with phone systems and phone etiquette
- Knowledge of hotel management software is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Proficiency in multiple languages is an asset
- Flexibility to work various shifts, including evenings, weekends, and holidays We offer competitive pay rates and opportunities for career growth within our organization. Join our team of dedicated professionals committed to providing exceptional guest services. Please apply online through indeed, or apply in person Monday
- Friday 900-200 for an in person interview.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) Free parking Ability to
Relocate:
Florence, KY 41042: Relocate before starting work (Required)
Work Location:
In person