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What You'll Be Doing:

You will greet and register guests, manage check-ins and check-outs, respond to guest questions and requests, resolve concerns, and help ensure every interaction is welcoming, efficient and professional. Our Front Desk Agents are hotel \"experts\" who understand what is happening throughout the property and help connect guests with the right people, services and solutions. What You Should Bring to the

Table:

Previous hotel Front Desk or guest service experience in a high-volume, high-activity environment is required . The ideal candidate is a confident communicator and natural host who enjoys meeting people, solving problems and creating memorable experiences. You should be comfortable managing multiple priorities at once, using computer systems, handling guest concerns and remaining calm and organized during busy periods. Marriott and/or FSPMS experience is strongly preferred. This position requires prolonged periods of standing.

Schedule:

This is a full-time opportunity . Hotels operate 24/7, so flexibility is essential. This position will primarily work second shift, and weekends and holidays will be a regular part of the schedule. Why Join Our Team? We offer a great benefits package, including medical, dental and vision insurance, vacation, holiday and sick pay, matching 401(k), FREE PARKING , free meals during your shift, hotel and travel discounts, and a friendly team of coworkers. If you are a self-starter who enjoys a fast-paced environment, loves interacting with people and takes pride in making guests feel welcomed and valued, we would love to talk to you.

Qualifications Behaviors Thought Provoking:

Capable of making others think deeply on a subject (Preferred)

Team Player:

Works well as a member of a group (Preferred)

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Enthusiastic:

Shows intense and eager enjoyment and interest (Preferred)

Motivations Preferred Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Preferred Goal Completion:

Inspired to perform well by the completion of tasks Preferred Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred Peer Recognition:

Inspired to perform well by the praise of coworkers Education High School (Preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source:

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Find & Apply For Hotel Desk Clerk Jobs in Quincy, Massachusetts

Front Desk/Guest Service Agent

Guest Service Agent - Full Time